Temporary Medical Front Desk — Patient Experience Pro

Northern Valley Indian Health; Woodland (CA); Vor Ort; USD 29.000 - 36.000; Vollzeit

Benefits dieser Stelle

Group medical benefits

Zusammenfassung

Northern Valley Indian Health is seeking a Medical Receptionist to join the front desk team in Woodland, CA. The role supports patient services and ensures smooth appointment scheduling with discretion and a patient-friendly approach.

Requirements include a High School Diploma or GED and at least 1 year of customer service, preferably in healthcare. Excellent communication, time management, and HIPAA privacy compliance are essential for success in this temporary full-time position.

Qualifikationen

• High School Diploma or GED required.
• 1 year customer service experience required; healthcare setting preferred.
• Demonstrates excellent customer service and satisfaction.
• Clear verbal and written communication for clinic needs.
• Strong interpersonal skills, time management, and productivity.
• Computer skills for scheduling and patient records.
• Familiarity with HIPAA/HITECH privacy rules.
• Reliable transportation and regular attendance.

Aufgaben

• Works with staff to provide the best patient experience and front/back office support.
• Welcomes patients and directs them appropriately.
• Provides information to callers per policies and guides calls.
• Schedules patient flow based on protocol to serve patients.
• Verifies patient information and payment methods in the system.
• Maintains confidentiality per HIPAA/HITECH and NVIH rules.
• Resolves patient concerns with appropriate escalation.
• Maintains organized waiting areas and office spaces.
• Performs other duties as assigned.

Kenntnisse

Customer service

Communication

Time management

Interpersonal skills

Problem solving

Teamwork

Professionalism

Phone manners

Ausbildung

High School Diploma or GED

Tools

Electronic health record system

Jobbeschreibung

Northern Valley Indian Health is seeking a Medical Receptionist to join the front desk team in Woodland, CA. The role supports patient services and ensures smooth appointment scheduling with discretion and a patient-friendly approach.

Requirements include a High School Diploma or GED and at least 1 year of customer service, preferably in healthcare. Excellent communication, time management, and HIPAA privacy compliance are essential for success in this temporary full-time position.