Temporary Medical Front Desk & Patient Concierge – Monterey

Montage Medical Group; Monterey (CA); On-site; USD 34,000 - 38,000; Part time

Job summary

Montage Medical Group in Monterey, CA seeks a Medical Receptionist (Temporary) to greet patients, answer phones, schedule appointments and handle check-in/check-out processes. The role supports the Practice Manager and clinic staff across our Monterey, Carmel and Marina sites.

Responsibilities include collecting copays, entering patient information in EMR/PM systems, verifying demographics and insurance, and communicating payment policies clearly to patients.

Qualifications

• High school diploma or GED plus 3–6 months related experience.
• Experience with medical terminology and understanding of insurance processes preferred.
• Able to work under pressure and stay organized.

Responsibilities

• Greet patients and check in using practice management software.
• Collect co-pays and payments following payment policies.
• Answer phones promptly and courteously.
• Enter patient information into EMR and PM systems.
• Schedule appointments according to guidelines.

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Education

High school diploma or GED

Healthcare/customer service experience

Tools

EMR/PM systems

Job description

Montage Medical Group in Monterey, CA seeks a Medical Receptionist (Temporary) to greet patients, answer phones, schedule appointments and handle check-in/check-out processes. The role supports the Practice Manager and clinic staff across our Monterey, Carmel and Marina sites.

Responsibilities include collecting copays, entering patient information in EMR/PM systems, verifying demographics and insurance, and communicating payment policies clearly to patients.