Temporary Luxury Sales Support Associate

FashionUnited; Grove City (Mercer County); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, founded in New York in 1941, is a global fashion house delivering beautiful products and an inclusive customer experience. The Sales Support Associate helps ensure store efficiency, supports product flow from receipt to sale, maintains the sales floor, and upholds brand standards in customer interaction and presentation.

The role requires at least 1 year in retail, familiarity with fashion trends, and solid POS and communication skills.

Qualifications

• 1+ year of retail experience, preferably luxury retail; education and experience will be considered.
• Current knowledge of fashion trends and marketplace competition.
• Proficiency with cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), walkie‑talkie usage, reading price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer-service skills.
• Strong English language proficiency (for EU).

Responsibilities

• Welcome clients warmly, anticipate needs, and provide personalized assistance.
• Serve as brand ambassador internally and with the local community, supporting social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cashier systems

Attention to detail

Multitasking

English proficiency

Tools

POS systems

Mobile POS

Walkie-talkies

Price sheets

Job description

Coach, founded in New York in 1941, is a global fashion house delivering beautiful products and an inclusive customer experience. The Sales Support Associate helps ensure store efficiency, supports product flow from receipt to sale, maintains the sales floor, and upholds brand standards in customer interaction and presentation.

The role requires at least 1 year in retail, familiarity with fashion trends, and solid POS and communication skills.