A leading arts organization in Charlotte, NC seeks Mission Specialists to provide exceptional guest service during immersive experiences. This part-time role requires assisting guests with VR technology and ensuring a smooth experience from check-in to departure. Ideal candidates will have customer service experience and a positive mindset. The position allows for engaging interactions in a dynamic environment and requires regular weekend availability.
Qualifications
2 years of customer service experience, preferably in a guest-facing role.
Strong customer service mindset; enjoys engaging with guests of all ages and backgrounds.
Comfortable with learning VR technology and assisting beginners in using it.
Responsibilities
Welcome guests, provide wayfinding, and assist with ticket scanning or check-in.
Deliver friendly communication throughout the guest journey.
Lead guests through onboarding and explain rules or expectations.
Assist with proper use of VR equipment.
Maintain cleanliness and organization of equipment.
Skills
Customer service experience
Engaging with guests
Learning VR technology
Clear communication
Teamwork
Positive attitude
Job description
A leading arts organization in Charlotte, NC seeks Mission Specialists to provide exceptional guest service during immersive experiences. This part-time role requires assisting guests with VR technology and ensuring a smooth experience from check-in to departure. Ideal candidates will have customer service experience and a positive mindset. The position allows for engaging interactions in a dynamic environment and requires regular weekend availability.