Remote Guest Experience Coordinator

Hopesglobalgetaways; Brandon (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Structured onboarding

Access to continued training support

Eligibility for travel-related incentives

Job summary

A growing remote support organization is seeking a Hospitality Services Specialist to assist clients in preparing for travel experiences. The role involves coordinating service arrangements, managing reservations, and ensuring clients stay informed throughout the planning process. Ideal candidates will have strong communication skills, attention to detail, and the ability to work independently in a virtual environment. The position offers a fully remote structure with flexible scheduling and structured onboarding.

Qualifications

• Strong interpersonal communication and service-support abilities.
• Reliable attention to detail and organization skills.
• Comfortable navigating web-based communication and coordination tools.
• Ability to manage responsibilities independently in a virtual environment.

Responsibilities

• Communicate with guests to understand their preferences, trip priorities, and scheduling needs.
• Support coordination of accommodations, transportation services, and activity selections.
• Share confirmation updates and planning progress information with clients.
• Assist with reviewing available hospitality options through approved partner systems.
• Respond to guest inquiries using phone, email, and digital messaging platforms.
• Maintain organized records related to service coordination activity.

Skills

Interpersonal communication

Attention to detail

Organization skills

Customer service

Job description

A growing remote support organization is seeking a Hospitality Services Specialist to assist clients in preparing for travel experiences. The role involves coordinating service arrangements, managing reservations, and ensuring clients stay informed throughout the planning process. Ideal candidates will have strong communication skills, attention to detail, and the ability to work independently in a virtual environment. The position offers a fully remote structure with flexible scheduling and structured onboarding.