Temporary Helpdesk Associate (KY)

FUN.com; Elsmere (KY); On-site; USD 32,000 - 44,000; Full time

Job summary

FUN.com in Elsmere, KY is seeking a proactive Help Desk and Inventory Associate to join our team. You will manage RFID scan guns, track inventory, and assist teammates with issue resolution.

The role emphasizes accuracy, clear communication, and following procedures, with lifting up to 30 lbs and collaboration with shipping for outbound totes.

Qualifications

• Relevant experience in a help desk or inventory role; training provided.
• Familiarity with RFID technology is a plus.
• Organized and detail oriented with strong communication.
• Ability to work with cross-functional teams.
• Willingness to lift up to 30 lbs.

Responsibilities

• Handle RFID scan guns for check-ins/outs.
• Track inventory usage, condition, and location.
• Provide frontline support and troubleshooting.
• Keep system records up to date.
• Follow procedures to ensure smooth operations.
• Assist shipping with outbound totes.

Skills

Help desk

Inventory management

RFID technology

Attention to detail

Communication

Problem solving

Tools

RFID

Office software

Job description

Description

Are you ready to dive into a role where technology meets teamwork, all wrapped up in a fun and dynamic environment? If you’ve got a knack for problem-solving, an eye for detail, and you love helping others, then FUN.com has the perfect spot for you on our Help Desk team!

What You’ll Do:

• RFID Scan Gun Guru: Be the master of all things scan guns! You’ll handle check-ins and check-outs like a pro, ensuring every piece of equipment is logged with pinpoint accuracy.
• Inventory Wizard: Keep our inventory on point! Track scan gun usage, condition, and location like a tech-savvy Sherlock Holmes.
• Customer Support Star: Be the go-to hero for team members needing assistance with scan guns, offering top-notch support and troubleshooting.
• System Updates Sensei: Make sure our records are always up to date in the system—accuracy is your middle name!
• Maintenance Magician: Spot a glitch in the system? Report and fix issues with our RFID scan guns, keeping everything in tip‑top shape. Don’t forget, a clean scan gun is a happy scan gun!
• Procedure Perfectionist: Follow our established procedures to the letter, ensuring everything runs smoothly.
• Shipping Sidekick: Lend a hand to our shipping department by helping clear outbound tote lines—because teamwork makes the dream work!
• Muscle Maven: Be ready to lift and move totes and equipment (up to 30 lbs), because who says tech wizards can’t be strong too?

Requirements

What We’re Looking For:

• Experience: If you’ve worked in a help desk or inventory management role before, awesome! If not, we’re happy to train the right candidate.
• Tech Skills: Familiarity with RFID technology is a plus, and being comfortable with computers and office software is a must.
• Attention to Detail: You’re organized, meticulous, and love keeping things in order.
• Communication Pro: You can chat with anyone, from teammates to other departments, and make everything crystal clear.
• Problem-Solving: You see a problem? You solve it. It’s that simple.