Temporary Front Desk Support

Noble Hearts Hr Consulting; South Carolina; On-site; USD 19,000 - 30,000; Full time

Job summary

Noble Hearts HR Consulting Inc. is seeking a professional Front Desk Support Staff for a short-term 8-12 week assignment in Beaufort, SC. The role supports providers, patients, scheduling, and financial processes in a clinic setting.

Responsibilities include centralized scheduling, patient intakes, call handling, and clerical tasks while maintaining EMR documentation and daily deposits. Spanish-speaking abilities are highly valued for this position.

Qualifications

• High school diploma with two years of clerical experience or an associate degree; or three years of clerical experience.
• Spanish-speaking ability strongly desired.
• Healthcare or behavioral health setting experience preferred.

Responsibilities

• Centralize scheduling for clinicians and staff and manage reminders, cancellations, and rescheduling.
• Complete patient intakes and answer/route incoming calls.
• Handle mail, faxes, and client correspondence; provide clerical support and scheduling reports.
• Ensure EMR documentation and electronic signatures are completed.
• Maintain financial ledgers, process payments, and update insurance/payment details.

Skills

Scheduling

Clerical experience

Phone handling

Customer service

Spanish speaking

Education

High school diploma or equivalent

Associate degree

Tools

EMR system

Job description

Position Title: Front Desk Support Staff
Location: 1050 Ribaut Road, Beaufort, South Carolina 29902
Schedule: Monday - Friday | 8:30 AM - 5:00 PM

Position Summary:
Seeking a professional and highly organized Front Desk Support Staff member for a short-term 8-12 week assignment. This role is essential to daily clinic operations, supporting providers, patients, scheduling, and financial processes.

Responsibilities:

Scheduling & Administrative Support

• Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff

• Make reminder, cancellation, and rescheduling calls

• Complete and process patient intakes

• Answer and route incoming calls

• Manage mail, faxes, and client correspondence

• Provide clerical support including reports and scheduling

• Ensure annual EMR documentation and electronic signatures are completed

Financial Responsibilities

• Conduct annual client financial reviews

• Route accounts receivable and maintain daily cash logs

• Update CIS and complete ticket corrections

• Maintain financial ledgers and post payments

• Collect payments and complete daily deposits

• Review balances with patients and encourage payment

• Update insurance and payment information at each visit and annually

Clinic & Telehealth Support

• Communicate with telehealth staff and coordinate services

• Gather and relay required patient information to providers

• Cross-train and provide coverage for administrative staff as needed

• Maintain office equipment, inventory, and professional lobby presentation

Minimum Requirements:

• High school diploma with two (2) years of clerical experience; OR

• Associate degree in related field; OR

• Three (3) years of clerical experience

• Spanish-speaking ability strongly desired

• Experience in a healthcare or behavioral health setting preferred

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