Front Desk & Admin Specialist – Mental Health Clinic

State of South Carolina; South Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Vacation and sick leave

Paid holidays and parental leave

Retirement plan options

Job summary

The Office of Mental Health within the South Carolina Department of Behavioral Health and Developmental Disabilities seeks a Front Desk Support Staff for the Beaufort Clinic. You will perform essential administrative functions to support staff and the delivery of services in the Beaufort Clinic.

Responsibilities include scheduling, intake processing, phone duties, mail handling, and EMR record maintenance. MAPS certification is required after hire; bilingual skills are a plus, and you will

Qualifications

• High school diploma and 2 years of clerical experience, or an associate degree in secretarial science, or 3 years of clerical experience.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Responsibilities

• Centralize scheduling for service providers at Beaufort Clinic, including reminders and rescheduling.
• Handle patient intakes, answer phones, direct calls, mail distribution, and general clerical tasks.
• Manage EMR record information and ensure electronic signatures are captured.
• Process accounts receivable, update cash log and ledgers, collect payments, and post transactions daily.
• Coordinate with telehealth staff and support off-site telehealth operations.
• Cross-train to cover other support duties and manage lunch/leave coverage.
• Oversee office space and lobby, ensuring appropriate signage.

Skills

Bilingual: English/Spanish

Clerical experience

Office management

Phone and scheduling

Education

High school diploma

Associate degree in secretarial science

Tools

EMR systems

CIS

MS Office

Job description

The Office of Mental Health within the South Carolina Department of Behavioral Health and Developmental Disabilities seeks a Front Desk Support Staff for the Beaufort Clinic. You will perform essential administrative functions to support staff and the delivery of services in the Beaufort Clinic.

Responsibilities include scheduling, intake processing, phone duties, mail handling, and EMR record maintenance. MAPS certification is required after hire; bilingual skills are a plus, and you will