Temporary Front Desk Receptionist

ROCS Grad Staffing; Alexandria (VA); On-site; USD 25,000 - 30,000; Part time

Job summary

ROCS Grad Staffing is seeking a Temporary Front Desk Receptionist to be the first point of contact for members, visitors, and staff while providing general administrative support. This role suits someone with front desk or administrative experience who is professional, customer-focused, organized, and able to manage multiple priorities.

The position emphasizes greeting visitors, triaging calls, and coordinating with staff while maintaining accurate records and supporting events.

Qualifications

• Experience in front desk, reception, concierge, or administrative support is required.
• Professional and welcoming demeanor with strong customer service.
• Excellent verbal and written communication, able to screen/triage calls.
• Strong organizational, multitasking, and time management with attention to detail.

Responsibilities

• Answer and triage incoming calls and direct inquiries.
• Greet visitors, announce arrivals, and prepare welcome signage.
• Monitor phone system and voicemail, coordinate requests.
• Receive and distribute mail and packages.
• Maintain staff calendar and coordinate meetings/events.
• Support multiple departments and assist with events/sponsorships.

Skills

Front desk experience

Customer service

Communication

Organizational skills

Multitasking

Punctuality

Tools

Microsoft Word

Excel

Outlook

Teams

PowerPoint

SharePoint

Job description

We are seeking a Temporary Front Desk Receptionist to serve as the first point of contact for members, visitors, and staff while providing general administrative and office support. This role is ideal for someone with front desk or administrative experience who is professional, customer-focused, organized, and comfortable managing multiple priorities.

Responsibilities

• Answer and accurately triage incoming calls, resolving inquiries or directing them to the appropriate staff member.
• Greet and assist visitors, announce arrivals, provide parking validation when needed, and prepare visitor welcome signage.
• Monitor the main phone system and voicemail, coordinate phone-related requests, and assist with new user training.
• Receive and distribute incoming packages and mail.
• Provide general office support, including monitoring office and breakroom supplies, coordinating equipment needs, and assisting with staff meetings and events.
• Serve as a backup contact for building management and submit facility service requests as needed.
• Provide administrative support to various departments, including mailing assistance, monitoring the main email inbox, and assisting with events and membership-related activities.
• Maintain the staff calendar and add office closures, conferences, meetings, and events.
• Search and update information in the association database, including membership inquiries, event registrations, sponsorships, advertising, and activity records.
• Assist with special projects and other administrative duties as assigned.

Qualifications

• Previous experience in front desk, reception, concierge, or administrative support required.
• Strong customer service skills with a professional and welcoming demeanor.
• Excellent verbal and written communication skills, with the ability to accurately screen and triage incoming calls.
• Strong organizational, multitasking, and time management skills with excellent attention to detail.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, Teams, PowerPoint, and SharePoint.
• Ability to work independently, meet deadlines, and remain dependable and punctual.
• Strong team player with a self-motivated and proactive approach.
• Prior experience with an association database or phone reception system is a plus.