Temporary Front Desk & Guest Services Specialist

University of Miami; United States; On-site; USD 30,000 - 42,000; Part time

Job summary

University of Miami invites applications for a part-time Receptionist role within the department. The ideal candidate will greet visitors, manage inquiries, and direct calls with professionalism to support daily operations and uphold the university’s image.

Responsibilities include answering phones, directing staff and vendors, handling general clerical tasks, maintaining logs, and ensuring a tidy front desk. Prior customer service experience is preferred, with strong communication skills.

Qualifications

• High School Diploma or equivalent; relevant experience or certification.
• Minimum 1 year of relevant experience.
• Certification requirements may apply to the department.
• Strong communication, teamwork and technical proficiency are essential.

Responsibilities

• Greets visitors to the department and directs them to their destination.
• Answers incoming calls and places outgoing calls with excellent customer service.
• Responds to general questions; forwards non-routine requests to appropriate staff.
• Assists with general administrative tasks such as sorting mail, faxes, and basic troubleshooting of office equipment.
• Maintains department directories and visitation logs.
• Ensures reception area is tidy and welcoming at all times.
• Places orders for department supplies as requested by leadership.
• Adheres to University policies and safeguards University assets.

Skills

Communication

Customer service

Teamwork

Technical proficiency

Learning agility

Education

High School Diploma or equivalent

Tools

Office software

Job description

University of Miami invites applications for a part-time Receptionist role within the department. The ideal candidate will greet visitors, manage inquiries, and direct calls with professionalism to support daily operations and uphold the university’s image.

Responsibilities include answering phones, directing staff and vendors, handling general clerical tasks, maintaining logs, and ensuring a tidy front desk. Prior customer service experience is preferred, with strong communication skills.