Temporary Ecommerce & Site Operations Manager

Fourth Floor; New York (NY); On-site; USD 110,000 - 140,000; Part time

Job summary

Fourth Floor is seeking an Ecommerce & Site Operations Manager on a temporary basis in New York. The role focuses on DTC forecasting, reporting, and site operations, coordinating launches, promotions, and editorial calendars to drive revenue and growth.

You will lead cross-functional efforts, analyze performance data, and present actionable insights to executive leadership while closely collaborating with marketing, merchandising, and product teams.

Qualifications

• Shopify experience required.
• Experience in eCommerce, DTC, site operations or related.
• Strong understanding of forecasting, sales reporting and promotional planning.
• Ability to analyze performance and translate data into insights.
• Excellent communication, organization and problem-solving skills.
• Comfortable managing multiple priorities in a fast-paced environment.
• Proficiency with Excel and reporting tools; ability to build/maintain complex reports.

Responsibilities

• Manage DTC revenue forecasting and adjust daily/weekly projections.
• Prepare daily, weekly, and monthly sales reporting highlighting drivers.
• Participate in SIOP meetings and communicate inventory risks and opportunities.
• Manage DTC promotional/editorial calendar including campaigns and site updates.
• Support major DTC sales events including planning, forecasting and readiness.
• Develop high-level sales insights and recommendations for leadership.
• Coordinate cross-functional launches with forecasts, briefs, and CX comms.
• Oversee evergreen and smart sampling programs with the Assistant Manager.

Skills

Cross-functional collaboration

Project management

Communication

Problem-solving

Analytical thinking

Prioritization

Tools

Shopify

Excel

Reporting tools

Job description

Our client is seeking an Ecommerce & Site Operations Manager to join their team temporarily!

Responsibilities:

• Manage DTC revenue forecasting and adjust daily and weekly projections against business commitments.
• Prepare daily, weekly, and monthly sales reporting, highlighting key performance drivers.
• Participate in SIOP meetings and communicate inventory risks, changes, and opportunities.
• Manage the DTC promotional and editorial calendar, including campaigns, promotions, launches, and site updates.
• Support major DTC sales events, including promotional planning, forecasting, operational readiness, GWP execution, and sales reporting.
• Develop high-level sales insights and recommendations for executive leadership.
• Coordinate cross-functional execution for new product launches, including forecasts, launch plans, DTC briefs, and CX communications.
• Oversee the strategy and execution of evergreen and smart sampling programs in partnership with the Assistant Manager.

Qualifications:

• Prior Shopify experience is required.
• Experience in eCommerce, DTC, site operations, digital merchandising, or a related business function.
• Strong understanding of eCommerce forecasting, sales reporting, promotional planning, and operational execution.
• Ability to analyze business performance and translate data into clear insights and actionable recommendations.
• Strong project management and cross-functional collaboration skills.
• Excellent communication, organizational, and problem-solving abilities.
• Comfortable managing multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Excel and reporting tools; experience building and maintaining complex reporting workbooks is preferred.