Temporary Donor Recruitment Associate – New Business Development

American Red Cross; Santa Ana (CA); On-site; USD 63,273 - 77,334; Full time

Job summary

American Red Cross is seeking a temporary, California-based role to assist with blood drive management, cover account manager vacancies, and perform ad hoc support tasks while maintaining precise records to meet donation goals.

You will provide support and leadership to volunteers, coordinate with sponsors, and help manage scheduling and data tracking across Hemasphere. This role emphasizes teamwork and community impact.

Qualifications

• Bachelor's degree required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Good oral and written communications skills, including training and presentation skills is strongly preferred.
• Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required.
• Travel throughout assigned territory will be required.
• Sales, Marketing or New Business Development Experience Preferred.

Responsibilities

• Assist account managers to ensure blood drives achieve goal through drive management activities (e.g. on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
• Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
• Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• May schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
• Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
• Maintain accurate system records to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Skills

Group dynamics

Direct sales

Customer maintenance techniques

Negotiation skills

Training and presentation skills

Organizational skills

Oral and written communications

Teamwork

Education

Bachelor's degree

Job description

Job Description

*This is a temporary position expected to last up to 6-9 months.

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Summary

Assist with blood drive management activities, cover account manager vacancies, conduct ad hoc support tasks and maintain accurate records to ensure blood drives achieve donation goals. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities

• Assist account managers to ensure blood drives achieve goal through drive management activities (e.g. on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
• Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
• Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• May schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
• Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
• Maintain accurate system records to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

Qualifications

Education: Bachelor's degree required.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is strongly preferred. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.

Travel: Travel throughout assigned territory will be required.

Sales, Marketing or New Business Development Experience Preferred.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

The salary range for this position is (CA): $70,304.00 annually.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

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