Temporary Customer Service Representative

CVR Associates; Milwaukee (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company in affordable housing, CVR Associates, is seeking a Temporary Customer Service Representative in Milwaukee to join their mission-driven team. This role entails providing excellent client support, addressing inquiries, and delivering essential services, all in a fast-paced environment focused on serving vulnerable populations.

Qualifications

• Previous experience in customer service or a similar role.
• Strong communication skills—both verbal and written.
• Ability to stay organized and manage multiple tasks.

Responsibilities

• Assist clients by answering inquiries over the phone, via email, and in person.
• Provide accurate information and guidance related to housing programs and services.
• Document interactions and maintain accurate records.

Skills

Communication

Active Listening

Problem Solving

Organizational Skills

Empathy

Bilingual (Spanish/English)

Tools

Microsoft Office

Job description

Temporary Customer Service Representative

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Temporary Customer Service Representative

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For over 30 years, CVR's team of professionals has provided technical assistance and program management to affordable housing programs across the country. Our staff works diligently to meet the needs of our clients and to continuously grow and preserve affordable housing for our nation’s most vulnerable populations. CVR prides itself on providing extensive training, mentoring, and succession planning to its employees. CVR has made a significant impact on the community by assisting families in securing affordable housing. You too can be part of this vital mission by collaborating with us or contributing your expertise to further enhance our efforts. Together, we can create sustainable solutions that empower families and strengthen communities across the nation. You can make a difference and change the trajectory of someone’s life. The CVR team is composed of CPAs, MBAs, attorneys, architects, engineers, urban planners, and housing professionals. We continue to expand, adding to our team across the nation. CVR has offices in Atlanta, Chicago, Miami, New York, and Tampa, to name a few.

CVR Associates is looking for Full-time dedicated and enthusiastic Temporary Customer Service Representatives to join our team and provide top-notch support to our clients and community members. This role is 100% on-site in our Milwaukee, WI location. This is a great opportunity to gain experience, make a meaningful impact, and work in a fast-paced, mission-driven environment.

What You’ll Do

• Assist clients by answering inquiries over the phone, via email, and in person
• Provide accurate information and guidance related to housing programs and services
• Use active listening and problem-solving skills to address client concerns
• Collaborate with team members to ensure timely and effective service delivery
• Document interactions and maintain accurate records
  
  

What We’re Looking For

• Previous experience in customer service or a similar role
• Strong communication skills—both verbal and written
• Ability to stay organized and manage multiple tasks
• Empathetic, patient, and solution-oriented approach to client needs
• Comfortable using Microsoft Office and other basic software tools
• Bilingual in Spanish and English is a plus!
  
  

Why Join Us?

This temporary role offers the chance to work with a passionate and supportive team that’s committed to making a difference. You'll gain valuable experience and play an important role in helping others through essential services.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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