Temporary Cinema IT Hardware Technician — Hands-on Support

Regal Cinemas, Inc.; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free movie passes

Discounted concessions

Paid vacation

Sick leave

401(k) with company match

Summer half‑day Fridays

Medical and prescription coverage

Company-paid life/disability

Dental and vision options

Job summary

Regal Cinemas, Inc. is seeking an IT Cinema Hardware Technician I to support, repair, maintain, and deploy cinema hardware across locations from the IT Hardware Depot. You will troubleshoot issues, test devices, and collaborate with vendors to ensure reliable cinema technology.

This full-time, temporary role requires Monday–Friday availability and involves working with POS systems and back-office tech to keep cinema operations running smoothly.

Qualifications

• Experience supporting organizational infrastructure, ideally across multiple remote locations.
• Disciplined in managing high-volume, detail‑oriented processes with strong customer service.
• Comfortable problem solving and working with a team to find solutions.
• Hands-on experience with current and planned hardware technologies.

Responsibilities

• Provide cinema equipment support and fulfilment services from the IT Hardware Depot for cinemas via service desk cases, including troubleshooting and deployment of products.
• Collaborate with other IT groups to maintain cinema infrastructure, assist with incident management and root cause analysis.
• Monitor equipment status, warranty coverage, and performance metrics to identify areas for improvement and manage vendor relationships.

Skills

Infrastructure support

High-volume processes

Team collaboration

Tech hardware experience

Job description

Regal Cinemas, Inc. is seeking an IT Cinema Hardware Technician I to support, repair, maintain, and deploy cinema hardware across locations from the IT Hardware Depot. You will troubleshoot issues, test devices, and collaborate with vendors to ensure reliable cinema technology.

This full-time, temporary role requires Monday–Friday availability and involves working with POS systems and back-office tech to keep cinema operations running smoothly.