Temporary Benefits Coordinator - Overland Park

Socket.dev; Overland Park (KS); On-site; USD 28,000 - 32,000; Full time

Job summary

Lockton On Call is seeking Temporary Benefits Coordinators for the busy Open Enrollment season in Overland Park, KS. The role handles administrative support for benefit programs and helps employees understand options during enrollment.

You will assist with Medical, Dental, Vision, and other benefits, communicate updates, and maintain confidential information with care. This is a temporary, seasonal assignment requiring strong customer service and organizational skills.

Qualifications

• High school diploma required.
• Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.

Responsibilities

• Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
• Help employees understand new benefit plans, policies, and Open Enrollment updates.
• Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
• Research benefit plans and respond to employee questions with accurate and timely information.
• Provide excellent customer service through phone and email interactions.
• Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
• Escalate complex benefit questions or issues to senior team members when appropriate.
• Maintain confidentiality when handling employee benefit information and other sensitive data.
• Adapt to changing priorities and a fast-paced seasonal environment.
• Perform other duties as assigned.

Skills

Customer service mindset

Strong communication

Organizational skills

Multitasking

Problem-solving

MS Office

HRIS systems

Confidentiality

Education

High school diploma

Tools

Microsoft Office

HRIS systems

Job description

TEMPORARY BENEFITS COORDINATOR

Lockton On Call (LOC) | Seasonal Open Enrollment Support
$20/hour Non-Bilingual | $23/hour Bilingual
Temporary Assignment: Late September – Early December 2026
8-hour shifts scheduled between 7:0 a.m. – 6:0 p.m.

Help Employees Navigate Open Enrollment with Confidence

Lockton is seeking Temporary Benefits Coordinators to join our Lockton On Call (LOC) team for the busy Open Enrollment season. This is a great opportunity for customer-focused professionals who enjoy helping others, solving problems, and working in a fast-paced environment.

In this role, you will provide administrative and employee support related to benefit programs and help employees understand their benefit options during Open Enrollment.

What You'll Do

• Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
• Help employees understand new benefit plans, policies, and Open Enrollment updates.
• Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
• Research benefit plans and respond to employee questions with accurate and timely information.
• Provide excellent customer service through phone and email interactions.
• Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
• Escalate complex benefit questions or issues to senior team members when appropriate.
• Maintain confidentiality when handling employee benefit information and other sensitive data.
• Adapt to changing priorities and a fast-paced seasonal environment.
• Perform other duties as assigned.

What We’re Looking For

We’re looking for individuals who are:

• Customer-service focused and enjoy helping others.
• Strong communicators with excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Comfortable managing multiple priorities in a fast-paced environment.
• Resourceful problem-solvers who know when to ask questions or escal ate an issue.
• Comfortable using Microsoft Office and able to quickly learn new HRIS and benefits systems.
• Flexible and adaptable when priorities change.
• Professional and able to maintain confidentiality when working with sensitive employee information.

Must live in either the Kansas City, MO or Dallas, TX area.

Education & Experience

• High school diploma required.
• Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.

Why Lockton On Call?

Open Enrollment is one of the busiest and most important times of the year for employee benefits. As part of the Lockton On Call team, you’ll play an important role in helping employees get the information and support they need to make informed decisions about their benefits.