Temporary ADR Compliance Clerk

Lubbock-County-; Lubbock (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Lubbock County is seeking a detail‑oriented administrative support person to coordinate participant options for compliance, manage mediation files, and maintain the records in a busy office environment.

The role requires excellent communication, organization, and the ability to multitask while interacting with the public. A college degree is preferred, and standard office software proficiency is essential.

Qualifications

• Must have good communication skills and be able to interact with the public.
• Strong organizational skills and the ability to multi-task in a busy office.
• Proficient with standard office software and equipment; able to learn new systems quickly.

Responsibilities

• Contacts participants regarding options to bring into compliance.
• Receives written and other communication and updates mediation files.
• Updates database with compliance information gathered.
• Types letters, reports, and other communications.
• Attends meetings, court sessions, and training sessions, as needed.
• Assists with responding to inquiries.
• Completes annual mediator continuing education requirements.
• Performs general office duties such as making copies, filing, and answering phones.
• Performs such other duties as may be assigned.

Skills

Communication skills

Organizational skills

Multitasking

Public interaction

Office software

Attention to detail

Education

College degree preferred

Tools

Office equipment proficiency

Job description

• Contacts participants regarding options to bring into compliance
• Receives written and other communication and updates mediation files
• Updates database with compliance information gathered
• Types letters, reports, and other communications
• Attends meetings, court sessions, and training sessions, as needed
• Assists with responding to inquiries
• Completes annual mediator continuing education requirements
• Performs general office duties such as making copies, filing, and answering phones
• Performs such other duties as may be assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty with proficiency and minimum supervision. Prefer college graduate or equivalent job related experience. Prefer individual with law enforcement and/or probation experience. Good communication skills, organization skills, ability to multi-task, ability to interact with the public, and ability to prioritize are required. Texas motor vehicle operator's license and automobile insurance are required. Must not have been convicted of a Crime of Moral Turpitude.

KNOWLEDGE, SKILLS, AND ABILITIES:

Prefer individual with excellent communication skills, both written and verbal; outstanding grammar and vocabulary; knowledge of office procedures; ability to operate office equipment; proficient in a variety of computer software programs or have ability to become proficient with training; energetic, independent and self-motivated team player; follow oral and written instruction; maintain effective working relationships.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk and hear. Standing, walking, and crouching is often required. The employee must occasionally lift and/or move objects weighing up to 20 pounds, such as files, stacks of records, and other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. The noise level in the work environment is usually moderate.

DISCLAIMER:

The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Employer:

Lubbock County will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.