Temporary Accommodation Assistant – Entry Level (36h/wk, Permanent)

West Lothian Council current; Michigan; On-site; USD 24,000 - 32,000; Full time

Job summary

West Lothian Council is seeking an Accommodation Assistant to join the Temporary Accommodation team at the Civic Centre. This is an entry-level post with a 36-hour week, permanent contract, and a role focused on preventing homelessness and delivering housing services.

You will work closely with accommodation officers, housing options, suppliers and officers across the council to provide high-quality customer service and effective housing management for those in temporary or emergency

Qualifications

• Entry level role in housing career ladder.
• Ability to deliver a high-quality customer-focused service.
• Willingness to work as part of a busy team and meet performance targets.

Responsibilities

• Assist with bookings for B&B placements and temporary accommodation.
• Provide housing management services to those in temporary and emergency accommodation.
• Work with housing options team, suppliers and council officers.
• Support day-to-day operations to prevent homelessness and achieve positive outcomes for customers.

Skills

Customer service

Communication

Organisational skills

Job description

West Lothian Council is seeking an Accommodation Assistant to join the Temporary Accommodation team at the Civic Centre. This is an entry-level post with a 36-hour week, permanent contract, and a role focused on preventing homelessness and delivering housing services.

You will work closely with accommodation officers, housing options, suppliers and officers across the council to provide high-quality customer service and effective housing management for those in temporary or emergency