Template Builder

Henry Ford Health; Detroit (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Henry Ford Health in Detroit seeks an Epic Template Analyst to support patient access and provider scheduling by creating, modifying, and maintaining templates in Epic. The role collaborates with departments to implement scheduling solutions, ensuring adherence to standards and best practices, and serves as a key resource for template changes across the health system.

A strong technical aptitude and communication skills are essential.

Qualifications

• Epic template creation, modification, and maintenance experience.
• Strong understanding of medical scheduling workflows.
• Excellent written and verbal communication skills; capable of stakeholder management.
• Demonstrated ability to manage and complete projects with follow-through.

Responsibilities

• Create, modify, and maintain Epic templates to support patient access and provider scheduling.
• Partner with departments to implement effective scheduling solutions while ensuring standards and best practices.
• Act as a subject-matter expert for template changes and configurations across Henry Ford Health System.

Skills

Template building experience

Medical scheduling knowledge

Communication skills

Education

High School Diploma

AA/AS degree in Healthcare Administration or related field

Tools

Microsoft Office

Job description

General Summary

Performs template creation, modification, and maintenance in Epic to support patient access and provider scheduling. Partners with departments to implement effective scheduling solutions while ensuring compliance with standards and best practices. Provides technical expertise in template building and serves as a key resource for template-related changes and configurations across the health system.

General Summary

Performs template creation, modification, and maintenance in Epic to support patient access and provider scheduling. Partners with departments to implement effective scheduling solutions while ensuring compliance with standards and best practices. Provides technical expertise in template building and serves as a key resource for template-related changes and configurations across the health system.

Education/Experience Required

• High School Diploma. AA/AS degree in Healthcare Administration, Business Management, or related field preferred.


• Four (4) years of clinical/healthcare operations experience required. Experience with healthcare systems.


• Demonstrated template building experience.


• Strong technical aptitude and understanding of medical scheduling.


• Exceptional attention to detail and organizational skills.


• Strong written and verbal communication abilities. Demonstrated experience managing stakeholder requests.


• Proven track record of follow-through and project completion.


• Ability to work independently and as part of a team. Microsoft Office proficiency preferred.

CERTIFICATIONS/LICENSIONS REQUIRED: Epic Cadence certification preferred. Epic Schedule Strategy End User badge preferred. Process improvement certifications preferred.

Additional Information

• Organization: Corporate Services


• Department: Access Improvement


• Shift: Day Job


• Union Code: Not Applicable