TEMP - Sr. Professional

City of Garland; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

City of Garland seeks a lead water systems operator to maintain the water distribution system and oversee 24/7 dispatch operations for water utility trouble calls. The role also handles municipal 311 after-hours calls and coordination with the municipal HR contact.

Responsibilities include supervising junior operators, maintaining optimal pressures, monitoring inflow/outflow and tank levels, and providing round-the-clock support for wastewater and after-hours dispatch for the municipality.

Qualifications

• High School Diploma or GED plus relevant licenses (Class C Water Distribution, Class II Wastewater) or equivalent.
• 5 years experience or 5–7 years as Water Systems Operator preferred.
• Knowledge of water system operations, dispatch operations, and municipal governance.

Responsibilities

• Lead system operator with supervisory oversight of junior staff.
• Support evening and late night operations with decision making.
• Maintain optimal water pressure across city.
• Monitor inflow/outflow, tank levels, and pressures.
• Provide 24/7 water utility dispatch and support.
• Provide after-hour non-emergency municipal dispatch support.

Skills

Supervisory oversight

Water distribution knowledge

Dispatch operations

Scheduling 24/7

Communication with management

Education

High School Diploma or GED

1 year advanced study

Job description

Summary

Responsible for maintaining the integrity of the Water Distribution System and providing 24-hour/7-day per week/365 day per year call center and dispatch operations for water utility trouble calls. Also, responsible for serving as municipal 311 operator for after hour calls.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Performs in lead system operator role by providing supervisory and oversight of junior systems operations staff. Serve as the point position to support evening and late night operation in making decisions that assist the operational performance and management of the system. Offer productivity improvement suggestions to the Water Production Supervisor based on observations and communication with system operators. Maintain departmental optimum water pressure to all areas of the City at all times. Monitor water inflow, outflow, tank/tower levels, and pressure throughout the water system. Monitor Wastewater Collection System Lift Station operations data for 24 hour/7day per week/365 day per year operation. Provide 24 hour/7day per week/365 day per year Water Utility operations and dispatching management support activities. Provide after hour non-stand-by Animal Control dispatching and call management support activities for the municipality. Provide 24 hour/7day per week/365 day per year intra-City after hour non- emergency support activities for the municipality.

Minimum Qualifications

High School Diploma or General Equivalency Diploma (GED) Class C - Water Distribution Operator License Class II – Wastewater Collection License 5 years experience Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications Education/ Experience: High School Diploma plus 1 year advanced study 5-7 years experience as a Water Systems Operator

Knowledge, Skills & Abilities: Comprehensive knowledge of water system operations and procedures Comprehensive knowledge of general dispatch operations Comprehensive knowledge of municipal government Skill in providing supervisory oversight Skill to develop and implement work schedules for 24/7 operations Skill to assess and make recommendations to management based on personnel and policy development Skill in basic computer operations Skill in operating various functions of a water distribution system Ability to work a flexible schedule

Licenses and Certifications

Class C - Water Distribution Operator License Class II – Wastewater Collection License Valid Class C Texas driver's license

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.

Have questions or need assistance? Our friendly HR team is here to help! Reach out to us at [e-mail].