Temp Specialty Pharmacy Patient Care Coordinator

Axium Healthcare Pharmacy, Inc.; Florida; On-site; USD 36,000 - 52,000; Full time

Job summary

Axium Healthcare Pharmacy, Inc. is seeking a Patient Care Coordinator for a temporary assignment in Florida. The role focuses on delivering exceptional patient care by coordinating medication deliveries, communicating with patients and physicians, and maintaining HIPAA-compliant records.

The position requires strong customer service, organization, and multitasking abilities. Responsibilities include handling calls for delivery, coordinating with physician offices on refills, and ensuring

Qualifications

• 3–5 years of customer care experience.
• High school degree required.
• College degree a plus.

Responsibilities

• Provide customer service to internal and external customers via inbound/outbound calls for medication delivery.
• Assist in faxing and/or calling physician offices regarding refill requests.
• Review notes prior to delivery confirmation to ensure proper communication with patient and physician office.
• Review HIPAA standards and ensure compliance in all communications.
• Schedule deliveries of medication in a timely manner to support patient treatment.
• Document in the system all needed information, including ship date and shipping address.

Skills

Customer Care

Call Center

HIPAA

Multi-tasking

Problem Solving

Documentation

Filing

Diplomacy

Professionalism

Planning

Confidentiality

Education

High School Diploma

College Degree a Plus

Job description

Axium Healthcare Pharmacy, Inc. is seeking a Patient Care Coordinator for a temporary assignment in Florida. The role focuses on delivering exceptional patient care by coordinating medication deliveries, communicating with patients and physicians, and maintaining HIPAA-compliant records.

The position requires strong customer service, organization, and multitasking abilities. Responsibilities include handling calls for delivery, coordinating with physician offices on refills, and ensuring