Temp Provider Services Specialist – Healthcare Support

Martin's Point Health Care; Portland (ME); Presencial; USD 28 000 - 34 000; Tempo integral

Resumo da oferta

Martin's Point Health Care in Maine is seeking a Provider Service Representative I to professionally respond to telephone inquiries from providers and related entities regarding benefits, eligibility, plan coverage, enrollment status, claims adjudication, billing and payments for Martin's Point USFHP and Medicare programs.

The role requires a high school diploma or equivalent and 3 years of customer service experience, with strong communication and problem-solving abilities.

Qualificações

• High school diploma or equivalent required.
• Minimum 3 years of customer service experience.
• Experience in medical billing preferred.
• Excellent communication and problem-resolution skills.

Responsabilidades

• Answer inquiries with accurate information about USFHP and Medicare programs.
• Collaborate with providers and other departments to resolve issues.
• Document inquiries with detailed resolutions and next steps.
• Build trusting relationships and provide world-class service.

Conhecimentos

Customer service

Medical billing

Analytical skills

Active listening

Data entry

Detail oriented

Time management

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Martin's Point Health Care in Maine is seeking a Provider Service Representative I to professionally respond to telephone inquiries from providers and related entities regarding benefits, eligibility, plan coverage, enrollment status, claims adjudication, billing and payments for Martin's Point USFHP and Medicare programs.

The role requires a high school diploma or equivalent and 3 years of customer service experience, with strong communication and problem-solving abilities.