Temp Peak-Season Manufacturing Customer Care Rep

Kelly; City of Rochester (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Job summary

Kelly is seeking a dependable Manufacturing Customer Service Rep for a temporary peak-season assignment in Rochester, NY. The role offers $20-$25 per hour with weekly pay and ends by mid-January 2027, with potential for temp-to-hire.

The ideal candidate will have customer service or administrative experience, strong communication, and comfort with MS Office. You will support order tracking, inquiries, and coordination across departments in a fast-paced manufacturing environment.

Qualifications

• Previous customer service or administrative experience preferred.
• Strong verbal and written communication skills.
• Comfortable using computers, Microsoft Office, and email.
• Excellent organization and attention to detail.
• Ability to learn new systems and work in a fast-paced environment.
• B2B customer service or manufacturing experience is a plus, but not required.

Responsibilities

• Respond to customer inquiries by phone and email.
• Assist with order tracking, updates, and customer requests.
• Communicate with internal departments to resolve customer concerns.
• Follow up on issues and help ensure customer satisfaction.
• Maintain accurate records and manage multiple priorities.

Skills

Customer service

Administrative experience

Verbal communication

Written communication

Organization

Attention to detail

Learn new systems

Fast-paced environment

B2B customer service

Manufacturing experience

Tools

Microsoft Office

Email

Job description

Kelly is seeking a dependable Manufacturing Customer Service Rep for a temporary peak-season assignment in Rochester, NY. The role offers $20-$25 per hour with weekly pay and ends by mid-January 2027, with potential for temp-to-hire.

The ideal candidate will have customer service or administrative experience, strong communication, and comfort with MS Office. You will support order tracking, inquiries, and coordination across departments in a fast-paced manufacturing environment.