Seasonal Call Center Representative

Direct Staffing Inc; Kettering (OH); On-site; USD 13,354 - 19,019; Full time

Benefits offered by this job

Health Insurance

Job summary

A leading staffing agency is seeking Call Center Representatives in Kettering, OH. Candidates must be 18+, have a HS diploma or GED, and be flexible with shift schedules. Experience in a call center is preferred, but general customer service experience is also acceptable. This seasonal position pays $11.75 per hour and offers Health Insurance as an option. Applicants must be willing to train on 1st shift and work weekends if needed.

Qualifications

• Must be 18 years or older.
• Must pass pre-employment drug testing and fingerprinting.
• Experience in a call center is preferred.

Responsibilities

• Handle customer inquiries and escalations on credit card accounts.
• Communicate effectively and maintain a pleasant phone manner.
• Must be flexible to work 1st or 2nd shifts.

Skills

Excellent PC Skills

Effective communication

Professional phone manner

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer.

Job Description

Call Center Representatives- Kettering, OH

Shift: Must be available 1st and 2nd shift

Pay: $11.75/Hour

Length: 6-7 week project

TRAINING STARTS IN APRIL 2016!

Kelly Services is searching for Customer Service/Call Center Representatives to work at one of our TOP CLIENTS in Kettering!

These are call center roles and experience in a call center is preferred but we will consider general customer service experience as long as you can communicate effectively and have pleasant, professional phone manner.

One must also be willing to and able to handle customer inquiries and escalations on credit card accounts. This position is seasonal (6-7 weeks or longer) and the pay is $11.75/hour. Please note: THIS IS NOT A VIRTUAL WORK AT HOME OPPORTUNITY! You are required to commute to Kettering daily.

Interested candidates must be able to train on 1st shift (9am-6pm) for 1 week and be flexible to work 1st or 2nd shift as you will not be assigned a schedule until after the 1st week of training is completed.

You must also be willing to work 1 weekend day and holidays if there's a business need.

Qualifications

Eligibility Requirements:

• 18 years or older.
• MUST have a HS diploma or GED.
• Must pass pre-employment drug testing and fingerprinting (no cost to you).
• Excellent PC Skills, including navigating multiple applications & experience with Microsoft Office.
• Ability to handle confidential and often sensitive information.

IMPORTANT INFORMATION: This position is being recruited by a REMOTE Kelly office and not your local Kelly Branch.

Additional Information

Kelly Services also offers Health Insurance as an option to all contractors.