Temp Medical Status Call Specialist – Claims Support

Questpro; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Questpro seeks a Temporary Medical Status Call Specialist to contact physicians and medical offices to collect medical and work status information for claims. The role emphasizes a strong telephone presence, accurate data entry, and adherence to documented procedures.

Training may be provided for additional responsibilities within the department. The ideal candidate will spend most of the day on the phone, document results precisely, and maintain confidentiality.

Qualifications

• Strong telephone communication skills and a professional phone presence.
• Excellent attention to detail and accurate data entry skills.
• Ability to follow detailed procedures and documentation requirements.
• Proficient with Microsoft Office and computer systems.

Responsibilities

• Make outbound calls to physicians, medical offices, and healthcare providers.
• Obtain medical status and work status information.
• Follow established procedures for documenting call results and outcomes.
• Accurately enter and maintain information in the appropriate systems.
• Make follow-up calls as needed to obtain outstanding information.
• Communicate professionally and courteously with medical personnel.
• Maintain confidentiality of medical and claim-related information.
• Assist with additional administrative or claims-related tasks as trained.

Skills

Outbound calls

Phone professionalism

Data entry accuracy

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Questpro seeks a Temporary Medical Status Call Specialist to contact physicians and medical offices to collect medical and work status information for claims. The role emphasizes a strong telephone presence, accurate data entry, and adherence to documented procedures.

Training may be provided for additional responsibilities within the department. The ideal candidate will spend most of the day on the phone, document results precisely, and maintain confidentiality.