Claims Analyst/Admin

Open Systems Technologies; United States; Remote; USD 20,664 - 27,552; Full time

Job summary

A leading technology services company is seeking temporary administrative support for their Short Term Disability claims team. This role is a short-term assignment lasting 30 to 90 days, with the potential for conversion based on performance. Responsibilities include reviewing claims forms and medical records, verifying eligibility, and contacting claimants. Candidates must be proficient in MS Word, Excel, and Outlook, with experience in claims or medical terms preferred. A dedicated workspace and background check are required.

Qualifications

• Must pass a background check quickly.
• Must confirm a dedicated, private workspace with no one nearby to protect claimant privacy.
• Excel experience required.
• Prior exposure to claims or medical terminology is a plus.
• Financial clients experience highly preferred.
• Good tenure at a restaurant and corporate experience afterward is helpful.

Responsibilities

• Review incoming correspondence items and mark duplicates.
• Summarize key information from incoming correspondence related to STD claims.
• Verify initial eligibility details for claims.
• Contact claimants by phone to confirm information.
• Perform other administrative tasks as needed.
• Assess integrity and document findings.

Skills

Basic proficiency in MS Word

Basic proficiency in Excel

Basic proficiency in Outlook

Comfortable with phone-based work

Familiarity with claims or medical terminology

Job description

Job Overview

We are seeking temporary administrative support for our Short Term Disability (STD) claims team. The role is a 30‑90 day assignment with potential conversion pending performance.

Responsibilities

• Review incoming correspondence items (claims forms, medical records, etc.), mark duplicates, close items, and label each item from a drop‑down list.
• Summarize key information from incoming correspondence related to STD claims.
• Verify initial eligibility details for claims.
• Contact claimants by phone to confirm information and perform outbound calls.
• Perform other administrative tasks as needed.
• Assess integrity and document findings.
• Work flexible hours (7am‑5pm local time, 30 min lunch, two 15 min breaks) and can handle OT if discussed with manager.
• Receive training and duplicate items as correspondence volume increases.
• Transition to case management side if converted.

Qualifications

• Must pass a background check quickly.
• Must confirm a dedicated, private workspace with no one nearby to protect claimant privacy.
• Basic proficiency in MS Word, Excel, and Outlook.
• Excel experience required.
• Comfortable with phone‑based work and outbound calls.
• Prior exposure to claims or medical terminology is a plus.
• Financial clients experience highly preferred.
• Good tenure at a restaurant and corporate experience afterward is helpful.