Temp Direct Care Counselor

ServiceNet Inc.; Pittsfield (MA); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Opportunities for advancement

Training & development

Tuition assistance

Job summary

A compassionate non-profit organization in Pittsfield, MA is hiring a Direct Care Counselor to assist families in their journey towards permanent housing. The role involves creating a supportive environment, providing guidance, and ensuring the shelter's rules are followed. Candidates with experience in mental health or addiction issues and bilingual skills are encouraged to apply. This temporary position runs from November 15th to April 30th.

Qualifications

• Experience working with people living on a low income, or who are affected by mental health issues and/or addiction.
• Spanish/English/other bilingual candidates encouraged to apply.

Responsibilities

• Help create a cozy, home‑like environment where everyone feels cared for.
• Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
• Write simple notes to track the progress of each family.
• Attend team meetings to share ideas and learn from others.
• Make sure the shelter's rules are followed to keep everyone safe and on track.

Skills

Verbal communication

Written communication

Collaboration

Organization

Use of computer and technology

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Direct Care Counselor

Division: Shelter and Housing Division

Temporary (See Details Below)

Location: Pittsfield, MA

Pay: $18.00/hour

Position Summary

Be part of a team that creates a warm, welcoming place for parents and children in need. As a Shelter Counselor, you'll play a key role in helping families feel safe and supported as they work towards finding permanent housing. We are hiring for our Warning Center that will be reopening on November 15th; this counselor position will run from 11/15 – 4/30. The Warning Center will be open 7 days a week from 10:00pm – 8:00am.

Position Responsibilities

• Help create a cozy, home‑like environment where everyone feels cared for.
• Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
• Write simple notes to track the progress of each family.
• Attend team meetings to share ideas and learn from others.
• Make sure the shelter's rules are followed to keep everyone safe and on track.

Qualifications

• Spanish/English/other bilingual candidates encouraged to apply!
• Experience working with people living on a low income, or who are affected by mental health issues and/or addiction.
• Proficiency across the following skills: verbal and written communication, collaboration, organization, and use of computer and technology.

Benefits

• Paid orientation and trainings.
• Generous time‑off package.
• Comprehensive health and dental insurance plans.
• 403(B)-retirement plan, with employer matching.
• Long‑term disability benefits; paid life insurance.
• Advancement opportunities; tuition assistance; and several more benefit options.

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Want to learn more about ServiceNet? https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.