Case Manager Individual Shelter

ServiceNet; Pittsfield (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

401(k) matching

Paid time off

Tuition assistance

Training & development

Job summary

A community support organization in Pittsfield, MA is seeking a compassionate Case Manager to work with individuals experiencing homelessness. This role involves conducting assessments, providing case management, and connecting guests with community services to achieve stable housing. The ideal candidate will have experience with low-income individuals and a high school diploma or equivalent.

Qualifications

• At least one year of experience working with individuals experiencing low income, mental health conditions, and/or addiction.
• Knowledge of social service agencies in the Berkshire County area.
• Valid driver's license and personal vehicle required.

Responsibilities

• Conduct intakes and assessments for guests upon entry to the program.
• Provide ongoing case management throughout each guest’s stay.
• Engage individuals in the local community who have experienced homelessness.

Skills

Experience with low income individuals

Knowledge of social service agencies

Case management skills

Education

High school diploma or equivalent

Job description

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Paid orientation and trainings.
• Generous time-off package.
• Comprehensive health and dental insurance plans.
• 403(B)-retirement plan, with employer matching.
• Long-term disability benefits; paid life insurance.
• Advancement opportunities; tuition assistance; and several more benefit options.

Division: Shelter and Housing

Full-Time Location: Pittsfield, MA Schedule: Monday-Friday Pay Rate: $21.00/hour

Position Summary

ServiceNet is seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness at our Individual Shelter in Pittsfield, MA. As part of our Shelter and Housing Division, you will play a critical role in helping guests stabilize their lives, connect with vital community services, and make a successful transition into permanent housing.

Key Responsibilities

• Conduct intakes and assessments for guests upon entry to the program
• Provide ongoing case management throughout each guest’s stay and during their transition to stable housing
• Engage individuals in the local community who have experienced homelessness and offer case management services as needed

Qualifications

• At least one year of experience working with individuals experiencing low income, mental health conditions, and/or addiction
• Knowledge of social service agencies in the Berkshire County area
• High school diploma or equivalent, with additional training equivalent to two years of college
• Valid driver's license, personal vehicle, and acceptable motor vehicle record

Want to learn more about ServiceNet? https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.