Temp Digital Banking Support Specialist – Onsite Bremerton

Heritage-Bank; Bremerton (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) plan with company match

Sick time

Employee Assistance Program

Job summary

Heritage Bank invites applications for a temporary Digital Banking Support Specialist position in Bremerton, WA. The role runs Aug 2026–Jul 2027 and is fully onsite, with a typical 8:00 a.m.–5:00 p.m. schedule.

Daily duties include handling inquiries, processing online banking setup, and supporting business/digital banking customers by phone, email, and in person. Ideal candidates have 1+ year in customer service or clerical roles, familiarity with online/mobile banking, and willingness to learn

Qualifications

• High School Diploma or equivalent required; business or accounting coursework preferred.

Responsibilities

• Researches and responds to internal and external customer inquiries via Jira, email, phone or in person.

Skills

Customer service

Data entry

Clerical

Office support

Electronic banking

Online Banking systems

Mobile Banking

RDC

EFT processing

Regulatory compliance

Interpersonal communication

Written communication

Verbal communication

English proficiency

Research

Attention to detail

Time management

Organizational skills

Integrity

MS Office

Jira

Education

High School Diploma or equivalent

Business or accounting coursework/certification preferred

Tools

Jira

MS Office (Word, Excel, Outlook)

Job description

Heritage Bank invites applications for a temporary Digital Banking Support Specialist position in Bremerton, WA. The role runs Aug 2026–Jul 2027 and is fully onsite, with a typical 8:00 a.m.–5:00 p.m. schedule.

Daily duties include handling inquiries, processing online banking setup, and supporting business/digital banking customers by phone, email, and in person. Ideal candidates have 1+ year in customer service or clerical roles, familiarity with online/mobile banking, and willingness to learn