Teller, Taskforce

United Fidelity Bank; Cowden (IL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

United Fidelity Bank in the United States seeks a Teller, Taskforce to be the friendly face delivering front-line banking services such as deposits, withdrawals, money orders, and general customer assistance. You will promote products and handle routine transactions with accuracy and discretion.

The role emphasizes strong customer service, integrity, and teamwork, with responsibilities that include balancing drawers and supporting management. Equal opportunity employer.

Formación

• High School diploma or GED required.
• Previous cash handling experience preferred.
• Strong customer service focus and communication skills.
• Ability to handle sensitive information with integrity.

Responsabilidades

• Comply with policies, procedures, disclosures and privacy requirements.
• Answer questions and explain available banking services.
• Process deposits and withdrawals for checking and savings accounts.
• Cash checks and cashier's checks; manage cash drawer.
• Balance teller drawer daily and batch transactions.
• Cross-sell bank products and refer complex issues.
• Process loan payments and handle currency from vault.
• Assist customers with product education and service questions.
• Refer customers to appropriate department when needed.
• Support management and operate in a bank-safe environment.
• Perform duties respecting BSA guidelines under supervision.

Conocimientos

Customer service

Interpersonal skills

Verbal communication

Computer literacy

Integrity

Team player

Educación

High School diploma or GED

Descripción del empleo

It’s fun to work at a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Job Summary :

The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications:

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Weekend and evening work will be required.

Working Conditions:

• Typical office environment.
• Extended viewing of computer screens.
• Regular travel between branches is required.
• Hours per week are usually 25-30, Saturday rotation may be required.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

_ United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law._