Teller, Taskforce

United Fidelity Bank, fsb; Cowden (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

United Fidelity Bank is seeking a Teller, Taskforce to serve as the friendly, frontline face of the branch, handling deposits, withdrawals, and cash transactions while educating customers on products and services.

The role emphasizes strong customer service, accuracy in cash handling, and support for branch operations. Weekend/evening work and regular travel between branches are part of the schedule.

Qualifications

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Responsibilities

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdrawals.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

Skills

Customer service

Interpersonal skills

Computer literacy

Integrity

Team player

Attention to detail

Education

High School diploma or GED

Job description

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Job Summary:

The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications:

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions:

• The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment.
• Lifting items weighting up to 10 pounds on a consistent basis.
• Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
• Weekend and evening work will be required.

Working Conditions:

• Typical office environment.
• Extended viewing of computer screens.
• Regular travel between branches is required.
• Hours per week are usually 25-30, Saturday rotation may be required.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. United Fidelity Bank, situated in Indiana’s third-largest city (Evansville, IN), is a future-focused financial institution. With 23 locations nationwide and approximately $6 billion in assets, we’re working hard to transform our business through innovation and technology to provide products and services that help people secure their financial future. We build talented and diverse teams to drive business results. We recognize that our associates are our strength and the talents they bring to the UFB workforce are directly linked to our success. Collective ambition, innovative thinking, and a commitment to our value of doing what’s right sets us apart from the rest. United Fidelity Bank was built on a solid foundation of trust. We are advocates for our associates, customers, and the communities we serve.