Teller, Taskforce

Downtown Evansville Inc; Evansville (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

United Fidelity Bank in Evansville, IN is seeking a Teller, Taskforce to be the frontline face, handling deposits, withdrawals, loan payments, money orders, and teller drawer management. You will promote products, answer calls, and support management as needed.

The role requires strong customer service, integrity with sensitive information, and the ability to work as part of an energetic team. Weekend/evening shifts are expected; cash handling experience is preferred.

Qualifications

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Responsibilities

• Comply with policies, procedures, disclosures, regulations and privacy requirements.
• Answer customer questions and explain available services.
• Process deposits and withdrawals for checking and savings accounts.
• Cash checks and handle cashiering duties.
• Cross-sell bank products and refer customers to appropriate departments.
• Assist management as needed and support front-line objectives.

Skills

Customer service

Interpersonal skills

Computer literacy

Integrity

Team player

Accuracy

Education

High School diploma or GED

Job description

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Job Summary

The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

Skills and Abilities Required to Perform Essential Job Functions

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions

• The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment.
• Lifting items weighting up to 10 pounds on a consistent basis.
• Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
• Weekend and evening work will be required.

Working Conditions

Typical office environment. Extended viewing of computer screens. Regular travel between branches is required. Scheduled hours to work are Tuesday, Thursday 8:30 am - 4 pm, Friday 8:30 am - 6 pm, and Saturday 8 am - 12 pm. The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

United Fidelity Bank, situated in Indiana’s third-largest city (Evansville, IN), is a future-focused financial institution. With 23 locations nationwide and approximately $6 billion in assets, we’re working hard to transform our business through innovation and technology to provide products and services that help people secure their financial future. We build talented and diverse teams to drive business results. We recognize that our associates are our strength and the talents they bring to the UFB workforce are directly linked to our success. Collective ambition, innovative thinking, and a commitment to our value of doing what’s right sets us apart from the rest. United Fidelity Bank was built on a solid foundation of trust. We are advocates for our associates, customers, and the communities we serve.