Teller Supervisor & Personal Banker: Lead & Elevate Service

Andover State Bank; Wichita (KS); On-site; USD 52,000 - 70,000; Full time

Job summary

Andover State Bank in Wichita seeks a Teller Supervisor / Personal Banker to lead daily teller operations and support retail banking activities. You will supervise staff, drive excellent customer service, and ensure regulatory compliance while assisting with account openings.

The ideal candidate is a strong leader who enjoys coaching employees, building relationships, and improving processes to contribute to branch success.

Qualifications

• Retail banking experience required.
• Strong leadership and coaching skills.
• Excellent communication and customer service abilities.
• Proficiency with Microsoft 365 applications.

Responsibilities

• Lead, coach, and develop the front-line teller team.
• Supervise daily teller operations, onboarding, scheduling and reviews.
• Participate in recruiting and onboarding new team members.
• Maintain teller training programs and resources.
• Open consumer deposit accounts with proper documentation.
• Ensure compliance with bank policies and regulatory requirements.
• Assist with audits, examinations, and corrective actions.

Skills

Leadership

Customer service

Communication

Training

Time management

Education

High school diploma or equivalent

Associate's or Bachelor's degree (preferred)

Tools

Microsoft 365

Job description

Andover State Bank in Wichita seeks a Teller Supervisor / Personal Banker to lead daily teller operations and support retail banking activities. You will supervise staff, drive excellent customer service, and ensure regulatory compliance while assisting with account openings.

The ideal candidate is a strong leader who enjoys coaching employees, building relationships, and improving processes to contribute to branch success.