Teller Supervisor | Lead Tellers & Branch Growth

CPM Federal Credit Union; Greer (SC); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Monthly incentive plan

Best Place to Work 2026

Career Progression Program

Employee discounts

401(k) match

Educational assistance

Ongoing professional development

Wellness programs

Job summary

CPM Federal Credit Union in Greer, SC seeks a Teller Supervisor to lead a team of tellers, oversee daily cash handling and service excellence, and ensure regulatory compliance.

Responsibilities include training staff, balancing cash, supervising performance, and collaborating with the branch manager to reach goals while delivering member-focused service. The role offers incentives and growth opportunities and a supportive, employee-centric culture.

Qualifications

• Five years of Teller experience; or two years with one year Teller experience plus retail/sales or customer service experience and/or college/vocational schooling.
• Knowledge of supervisory practices and principles.
• Strong attention to detail and precision in financial transactions.
• High school diploma or equivalent.

Responsibilities

• Supervise and train a team of tellers to ensure efficient and accurate cash handling and exceptional customer service.
• Oversee daily operations, including opening and closing procedures, cash balancing, and vault management.
• Monitor teller performance, provide feedback, and address any performance or behavior issues in a timely manner.
• Collaborate with the branch manager to develop and implement strategies to achieve branch goals and targets.
• Maintain a strong knowledge of banking products, services, and procedures to assist customers with their inquiries and transactions.
• Ensure compliance with banking regulations and internal policies.
• Verify cash when overages/shortages occur, assist tellers when balancing problems occur.
• May be responsible for branch openings/closings.
• Reasonable flexibility around scheduled work hours.

Skills

Teller supervision

Customer service

Cash handling

Leadership

Education

High school diploma or equivalent

Job description

CPM Federal Credit Union in Greer, SC seeks a Teller Supervisor to lead a team of tellers, oversee daily cash handling and service excellence, and ensure regulatory compliance.

Responsibilities include training staff, balancing cash, supervising performance, and collaborating with the branch manager to reach goals while delivering member-focused service. The role offers incentives and growth opportunities and a supportive, employee-centric culture.