Teller Supervisor — Lead Teller Team & Member Service

TENCU; Nashville (TN); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Employer-Paid Medical, Dental & Vision

401(k) 7% employer match

11 Paid Holidays

Paid Time Off

Career Growth & Professional Dev

Competitive Compensation

Job summary

TENCU is seeking a Teller Supervisor at our Bellevue Branch to lead daily teller operations. You will coach staff, drive member service, and support branch growth. Strong leadership and supervisory skills are essential for this service-driven role.

Starting pay ranges from $24.00 to $27.00 per hour, depending on experience, with occasional overtime. Local candidates in Tennessee are encouraged to apply.

Qualifications

• High school diploma or equivalent required.
• Associate degree or related coursework preferred.
• 1 year of management/supervisory experience required, plus some college coursework; OR
• 3 years of financial institution experience with at least 2 years of management.

Responsibilities

• Supervise daily teller line operations and support branch staff development.
• Coach team members to deliver outstanding member service and achieve branch goals.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Conduct performance evaluations and provide ongoing feedback.
• Monitor transactions, balancing, corrections, and audit readiness.
• Collaborate with Risk Management and Internal Audit to maintain operational integrity.
• Communicate goals, expectations, and initiatives to staff.
• Assist with operational reporting, documentation, and workflow improvements.
• Support community engagement, business development, and marketing initiatives.
• Help maintain branch facilities, equipment, and supplies.

Skills

Leadership

Supervisory

Customer service

Communication

Interpersonal skills

Microsoft Office

Outlook

Typing 40 WPM

Independent work

Travel readiness

Education

High school diploma or equivalent

Associate degree or related coursework preferred

Tools

Microsoft Office Suite

Job description

TENCU is seeking a Teller Supervisor at our Bellevue Branch to lead daily teller operations. You will coach staff, drive member service, and support branch growth. Strong leadership and supervisory skills are essential for this service-driven role.

Starting pay ranges from $24.00 to $27.00 per hour, depending on experience, with occasional overtime. Local candidates in Tennessee are encouraged to apply.