Teller I - FT

Paycom - ATS; Galesburg (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Paycom - ATS at the Seminary Banking Center in GALESBURG, IL is seeking a Teller to deliver high-quality customer service while handling daily cash transactions. This role supports deposits, check cashing, cross-selling services, and training participation, with accuracy in balancing cash and maintaining confidentiality.

We value cash handling experience and strong customer service, with bilingual abilities given special consideration.

Qualifications

• High school diploma or GED preferred.
• Cash handling experience required or preferred.
• Sales or customer service experience is desired.
• Bi-lingual applicants will receive special consideration.

Responsibilities

• Process demand deposits and savings transactions and handle safety deposit box activities.
• Cash checks and sell monetary instruments when applicable.
• Cross-sell banking services and refer products.
• Attend training sessions and participate in training exercises.
• Balance daily transactions and verify cash totals.
• Assist with ATM balancing and TCR.
• Support other tellers in balancing and resolving issues.
• Potentially cross-train to Universal Banker duties.
• Follow supervisor instructions and perform other duties as assigned.

Skills

Customer focus

Interpersonal communication

Punctual

Education

High school diploma or GED

College degree preferred

Job description

Job Details: Job Location: SEMINARY BANKING CENTER - GALESBURG, IL, Salary Range: $16.00 - $20.00Hourly, Summary: Under general supervision, while conforming to established policies and procedures, is responsible for providing high-quality customer service.

Position Expectations

• Demand deposit and savings account transactions, safety deposit box activities (if available)
• Check cashing and selling monetary instruments.
• Cross-sell bank services and make product referrals.
• Will attend training sessions and participate in training exercises for various banking topics.
• Balance each day’s transactions and verify cash totals.
• Assist with balancing ATMs and the TCR.
• Assists other tellers with balancing, resolving problem situations as required.
• Will be cross trained to perform Universal Banker duties if needed.
• Also performs other duties as assigned by supervisor.
• The analytical ability to resolve balancing discrepancies.
• Maintain strict confidentiality.
• Conduct all duties in compliance with applicable laws, regulations, and bank policies and procedures.

Required Education and Experience

• High school diploma or G.E.D. College degree is preferred.
• Cash handling experience
• Sales or customer service experience
• Bi-lingual applicants will receive special consideration.

Additional Competencies

People Skills

• Customer Focus
• Managing Performance
• Interpersonal Communication

Business Skills

• Quality Driven
• Sound Judgement

Self-Management Skills

• Personal Integrity & Ethics
• Self-Starter
• Well-Organized
• Punctual

Required Abilities

We are proud to be an ADA employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

• Ability to type and file documents proficiently
• Ability to operate office equipment of varying heights, sizes and positions by reaching, handling, fingering, bending, stooping, kneeling and feeling
• Ability to obtain documents, files, and supplies of varying sizes, heights and weights by reaching, handling, stretching, lifting, bending, climbing, stooping, kneeling and feeling
• Ability to effectively exchange information in a verbal, visual and written fashion
• Ability to apply common sense understanding to problem solve by analyzing, observing, and prioritizing. Reads material and identifies relevant details, judges accuracy and appropriateness
• Ability to lift and carry a weight of up to 20 pounds for a short period of time.
• Ability to sit for long periods of time.
• Ability to effectively interact with others, including but not limited to internal and/or external customers, members of management, and vendors.
• Ability to work on a regular, predictable schedule.