TELLER SUPERVISOR

Stockman Bank; Great Falls (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Stockman Bank in Great Falls is seeking a Teller Supervisor to oversee teller staff at the designated branch. You will manage daily teller operations, ensure accuracy, and promote excellent customer service.

The role includes training tellers, administering transactions, and safeguarding bank assets while supporting branch leadership in achieving service goals.

Qualifications

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Responsibilities

• Oversee all teller staff and functions at the designated branch.
• Administer teller transactions and protect bank assets.
• Train tellers and provide performance feedback.

Skills

Customer service

Teller supervision

Ten-key

Computer experience

Education

High school diploma or equivalency

Tools

Premier Teller program

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TELLER SUPERVISOR

Great Falls West Employees Regular Full-Time Great Falls West, Great Falls, MT, US 1 Attachments

Position General Responsibilities:

This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area. Will perform administration of all teller transactions, protection of Bank assets and referral of Bank products and services. Also responsible for training of Tellers at the designated branch(es).

Employees Supervised:

Tellers in designated branch

Education, Experience and Certification Requirements

Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

Basic Qualifications:

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Preferred Qualifications:

• Previous teller supervisory experience.
• Previous experience with Premier Teller program.

Dimension of Job:

Establish clear performance objectives of employees and provide feedback to tellers on performance progress or issues. Provide support and resources to help employees grow and improve in their positions. Effectively administer/train employees to develop the knowledge and skills necessary to be successful in their positions. Possess a clear understanding of banking operations, guidelines, and products. Train tellers in new procedures/regulations as needed.

For full description, which includes physical mental demands please see attachment.