Teller Services Representative

IC Credit Union; Leominster (MA); On-site; USD 18,000 - 22,000; Full time

Job summary

IC Credit Union is seeking a friendly Teller Services Representative to serve members with accuracy and a welcoming attitude. You’ll handle transactions, balance cash, and promote digital banking tools as part of daily duties.

Join a community-focused team in Leominster, MA, with flexible hours and a commitment to exceptional member service. This role supports a 26.75-hour weekly schedule, with weekend needs and varying shifts.

Qualifications

• High school diploma or equivalent required.
• Experience in cash handling, retail, banking, sales, or service roles preferred.
• Strong communication and computer skills, detail-oriented and professional.

Responsibilities

• Provide friendly, professional service to members during interactions.
• Process deposits, withdrawals, payments, check cashing, and cash exchanges.
• Balance and maintain the cash drawer per security procedures.
• Assist with account inquiries and routine service issues.
• Promote Credit Union products and digital banking tools.
• Support branch operations and record/document processing.
• Adhere to regulatory requirements and security standards.
• Represent IC Credit Union's mission and member service commitment.

Skills

Cash handling

Communication skills

Interpersonal skills

Computer skills

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $18.00 To $22.00 Annually

Make a Difference with Every Member Interaction

As a Teller Services Representative, you'll be the face of IC Credit Union, creating exceptional experiences for members while providing accurate, efficient financial services. This role is ideal for someone who enjoys helping people, building relationships, and contributing to a team-focused environment.

Key Responsibilities

• Provide friendly, professional, and accurate service to members during every interaction.
• Process transactions including deposits, withdrawals, payments, check cashing, and cash exchanges.
• Maintain and balance a cash drawer while following all cash-handling and security procedures.
• Assist members with account inquiries and resolve routine service issues.
• Promote and educate members on Credit Union products, services, and digital banking tools.
• Support branch operations through administrative tasks, record maintenance, and document processing.
• Adhere to all regulatory requirements, policies, security standards, and fraud prevention procedures.
• Represent IC Credit Union's mission, values, and commitment to member service in every interaction.

Qualifications

• High school diploma or equivalent required.
• Previous experience in cash handling, retail, banking, sales, or another service-focused role preferred.
• Strong communication, interpersonal, and computer skills.
• Attention to detail, accuracy, professionalism, and a commitment to exceptional member service.

Why Join IC Credit Union?

At IC Credit Union, you'll be part of a supportive team dedicated to helping members achieve financial success. You'll have the opportunity to build meaningful relationships, learn valuable banking skills, and make a positive impact in the communities we serve.

Monday 10:15 am to 5:15 pm, Tuesday and Wednesday 10:15 am to 4:15 pm, Friday 11:00 am to 5:15 pm, Saturday 8:45 am to 12:15 pm
These hours are subject to change according to branch needs.
26.75 hours weekly