IC Federal Credit Union

Nashoba Valley Chamber of Commerce; Ayer (MA); Presencial; USD 32.000 - 42.000; Tempo integral

Resumo da vaga

IC Credit Union is seeking a Teller Services Representative to be the friendly face of the branch, delivering accurate, efficient financial services and building trusted member relationships. You'll process transactions, balance cash drawers, assist with inquiries, and educate members on digital banking tools while upholding security and regulatory standards.

This role is ideal for candidates who enjoy teamwork and exceptional service.

Qualificações

• High school diploma or equivalent required.
• Previous cash handling, retail, banking, sales, or service experience preferred.
• Strong communication and interpersonal skills; attention to detail.

Responsabilidades

• Provide friendly, professional service during every interaction.
• Process deposits, withdrawals, payments, and other transactions.
• Balance cash drawer and follow cash-handling procedures.
• Assist members with account inquiries and resolve routine issues.
• Promote Credit Union products and digital banking tools.
• Support branch operations with administrative tasks and documentation.
• Adhere to regulatory requirements and security standards.
• Represent the Credit Union's mission and values.

Conhecimentos

Cash handling

Customer service

Communication

Interpersonal skills

Attention to detail

Computer skills

Formação

High school diploma or equivalent

Ferramentas

Digital banking tools

Cash handling systems

Descrição da vaga

Make a Difference with Every Member Interaction

As a Teller Services Representative, you'll be the face of IC Credit Union, creating exceptional experiences for members while providing accurate, efficient financial services. This role is ideal for someone who enjoys helping people, building relationships, and contributing to a team-focused environment.

Key Responsibilities

• Provide friendly, professional, and accurate service to members during every interaction.
• Process transactions including deposits, withdrawals, payments, check cashing, and cash exchanges.
• Maintain and balance a cash drawer while following all cash-handling and security procedures.
• Assist members with account inquiries and resolve routine service issues.
• Promote and educate members on Credit Union products, services, and digital banking tools.
• Support branch operations through administrative tasks, record maintenance, and document processing.
• Adhere to all regulatory requirements, policies, security standards, and fraud prevention procedures.
• Represent IC Credit Union's mission, values, and commitment to member service in every interaction.
• High school diploma or equivalent required.
• Previous experience in cash handling, retail, banking, sales, or another service-focused role preferred.
• Strong communication, interpersonal, and computer skills.
• Attention to detail, accuracy, professionalism, and a commitment to exceptional member service.