Teller: Service-Driven Cash Handling & Cross-Sell Pro

RXinsider LTD.; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401k

Paid time off

Bonus potential

Job summary

Byline Bank in Chicago is hiring a Teller to interact with customers, process transactions, and deliver high-quality service across branches. The role requires flexibility to travel between branches and a strong commitment to accuracy and security.

Candidates should have a High School degree, cash-handling experience, and excellent communication skills; bilingual abilities in Spanish/English or Polish/English are preferred for select locations.

Qualifications

• High School Degree or GED required.
• Excellent customer service and oral communication skills.
• Previous cash handling and/or Teller experience preferred.
• Previous retail experience preferred.
• Bilingual and biliterate in Spanish/English or Polish/English preferred for select locations.
• Strong knowledge of Microsoft Office preferred.

Responsibilities

• Adheres to service standards/expectations.
• Answers branch phone/electronic inquiries according to etiquette standards for the Bank.
• Provides service to all customers and prospective customers, following the Bank’s service standards and guidelines.
• Maintains positive interpersonal relationships with customers and employees.
• Meets or exceeds monthly sales production goals for products and services as assigned by manager.
• Demonstrates in-depth product and services knowledge.
• Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits.

Skills

Customer service

Oral communication

Cash handling

Retail experience

Bilingual Spanish/English

Bilingual Polish/English

Microsoft Office

Education

High School Degree or GED

Tools

Microsoft Office

Job description

Byline Bank in Chicago is hiring a Teller to interact with customers, process transactions, and deliver high-quality service across branches. The role requires flexibility to travel between branches and a strong commitment to accuracy and security.

Candidates should have a High School degree, cash-handling experience, and excellent communication skills; bilingual abilities in Spanish/English or Polish/English are preferred for select locations.