Teller Service Associate (Pennsylvania)

Dupaco Community Credit Union; Dubuque (IA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

401k match

Incentives

Starting pay $19.14/hr

Job summary

Dupaco Community Credit Union is seeking a Teller Service Associate in Dubuque, IA. You will greet members, process transactions, and educate customers on our products while building trust and promoting the credit union’s mission. The role emphasizes excellent service, problem solving, and teamwork.

Starting pay is $19.14 per hour with opportunities for monthly and annual incentives. A supportive environment, growth potential, and benefits are part of the Dupaco Career journey.

Qualifications

• High school diploma or GED or equivalent experience.
• Excellent communication and interpersonal skills.
• Ability to navigate multiple programs confidently.

Responsibilities

• Provide courteous, professional service to members.
• Process transactions accurately and efficiently.
• Identify member needs and educate on products/services.
• Assist members with using available technology.
• Maintain a positive image of the credit union.

Skills

Outlook

Word

Excel

Customer Service

Education

High School Diploma

Job description

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
• Understand the technology that is available to the members and demonstrate to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

You’ll need:

• High school diploma or equivalent (i.e. GED) or equivalent experience
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
• Excellent communication skills with the ability to adjust your communication style to your audience
• A positive attitude and strong desire to help others
• Excellent computer skills with the ability to navigate between multiple programs

Microsoft Outlook

Some Knowledge

Microsoft Word

Some Knowledge

Microsoft Excel

Some Knowledge

Behaviors

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Education

High School or better.

Experience

Customer Service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.