Teller - Rising Sun, Maryland

APGFCU; Maryland; Hybrid; USD 35,000 - 57,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

401(k)

Education assistance

Job summary

APG Federal Credit Union (APGFCU) seeks a Teller in Rising Sun, MD to perform cashiering, deposits, withdrawals and payments while delivering high-quality member service onsite. You will balance cash, follow security rules and assist with daily branch settlement and ATMs as needed.

The role requires a friendly, patient approach, basic banking knowledge, and the ability to cross-sell products while maintaining accuracy in a fast-paced environment.

Qualifications

• Six months of customer service experience required.
• Six months of cash handling preferred.
• Knowledge of financial institution procedures is a plus.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Process a variety of member transactions accurately and securely.
• Cross-sell APGFCU products and services to members.
• Adhere to teller performance standards and security policies.
• Assist with end-of-day settlement and branch operations.

Skills

Customer service

Cash handling

Interpersonal skills

Teamwork

Communication

Data entry

Basic banking knowledge

Education

High School Diploma

Tools

PC software

Job description

## Teller - Rising Sun, MarylandApply: Onsite: Rising Sun, Maryland: Full time: Posted Yesterday: JR100171**Where Banking Feels Like Belonging**At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments.**SUMMARY**: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures. **ESSENTIAL DUTIES & RESPONSIBILITIES**:**Daily Teller Duties:** • Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.• Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.• Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include: Performance expectations. Accuracy guidelines. Check and transaction authority limits.• Accurately perform transactions and balance daily activities including: Verifying all work before disbursing to member and repeat transaction to member. Reviewing transaction data to avoid posting inaccurate transactions. Use system in and out cash calculator to record transactions. Communicating questions or problems experienced to supervisor in a timely manner. Adhering to operational policies and procedures.• Perform teller and branch settlement activities including: Process night deposit transactions in accordance with establishedprocedures. Verify cash drawer, organize work and complete appropriate tracking logs. Reconcile fee and transaction entries and participate in branch end of daysettlement process.Assist in ATM settlement.• Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams. **Sales Expectations:** • Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction. • Meet performance expectations measured outlined in our Teller Performance Standards. **Other:** • Perform other similar or related duties, as directed. • Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations. **Additional:** Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable). **QUALIFICATIONS:** **Education:** High School Diploma or equivalent.**Experience:** Minimum six months customer service required; six months of cash handling preferred.**Knowledge, Skills and Abilities:** Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment.**Physical Demands**: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds. **Compensation information**: Offers are based on experience and education. $35,400- $56,600 annually APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave. *APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster*http://www1.eeoc.gov/employers/poster.cfm