Teller - Prices Fork

Freedomfirst; Blacksburg (VA); On-site; USD 51,907,968 - 60,173,568; Full time

Benefits offered by this job

401K match

Paid time off

Voluntary benefits

Employee discounts

Job summary

FreedomFirst Credit Union in Blacksburg, VA seeks a Full-Time Teller to deliver exceptional customer service, process financial transactions, and educate members on our deposit and loan products on-site at the Prices Fork location.

In this role, you’ll use consultative sales techniques to identify member needs and provide solutions that build long-term relationships, while adhering to policies and regulatory requirements.

Qualifications

• 1-3 years in banking, financial services, customer service, or similar experience.
• Strong interpersonal and communication skills.
• Ability to motivate, influence, and educate members.
• Proficiency with Microsoft Word, Excel, and standard office equipment.
• Ability to read and interpret financial documents and contracts.

Responsibilities

• Customer Service & Sales (40%): Deliver outstanding service by following an effective sales process and recommending Credit Union products.
• Transactions & Problem Solving (35%): Assist with deposits, withdrawals, loan payments, and account inquiries, resolving issues promptly.
• Cash Handling (20%): Balance cash drawer and ensure accuracy and policy compliance.
• Branch Operations (5%): Support opening/closing procedures and branch balancing.

Skills

Interpersonal skills

Communication

Member education

MS Office

Financial documents

Tools

Office equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales 2701 Prices Fork Rd, Blacksburg, VA, US

Salary Range: $18.00 To $21.00 Annually

About the Role

We are seeking a Full-Time Tellerto join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit and loan products on-site at our Prices Fork location. You’ll use consultative sales techniques to identify customer needs and deliver solutions that build long-term relationships.

Key Responsibilities

• Customer Service & Sales (40%) – Deliver outstanding service by following an effective sales process. Identify member needs and recommend appropriate Credit Union products and services.
• Transactions & Problem Solving (35%) – Assist members with deposits, withdrawals, loan payments, and account inquiries. Provide accurate information and resolve issues promptly.
• Cash Handling (20%) – Balance a cash drawer. Receive, process, and balance daily financial transactions. Maintain accuracy and compliance with policies.
• Branch Operations (5%) – Support opening/closing procedures and assist with branch balancing.

Qualifications

• Experience: 1-3 years in banking, financial services, customer service, or similar experience.
• Skills:
  • Strong interpersonal and communication skills.
  • Ability to motivate, influence, and educate members.
  • Proficiency with Microsoft Word, Excel, and standard office equipment.
  • Ability to read and interpret financial documents and contracts.

Performance Expectations

Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.

Physical & Work Environment

• Ability to sit, stand, and lift up to 20 lbs.
• Work performed in a professional office/branch environment.
• Occasional travel to nearby branch locations.

Schedule

Monday – Friday; Some Saturdays. Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.

Benefits

• 401K with company match
• Paid Time Off & Recognized Holidays
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)

This Job Description is not a complete statement of all duties and responsibilities comprising the position.