TELLER - VISTA

Greater Nevada; Sparks (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical & dental

Vision plan

HSA contributions

Paid time off

12 holidays

Floating holidays

Volunteer time

Employee discounts

Job summary

Greater Nevada Credit Union is seeking a teller at the Vista Branch in Sparks, NV. You will greet members, handle transactions, and promote our products and services with care.

The position emphasizes accuracy, excellent service, cash handling, and compliance with policies. We offer a comprehensive benefits package and opportunities to grow within a community-focused financial cooperative.

Qualifications

• 6+ months of customer service experience in a customer-facing environment.
• 6+ months cash handling experience.
• High School Diploma or GED required.
• Basic computer skills and ability to learn systems.
• Strong attention to detail and customer service skills.

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments, ensuring accounts are handled with precision.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify opportunities to cross-sell.
• Adhere to all regulatory requirements and internal policies to safeguard member confidentiality and protect against fraud or unauthorized transactions.

Skills

Excellent communication skills

Problem solving and analytical skills

Friendly and outgoing personality

Sales skills and experience

Effective relationship building

Willing to take initiative

Action oriented

Communicates effectively

Customer (member) focused

Collaborates

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Job Details

Job Location: VISTA BRANCH - Sparks, NV 89434, Position Type: Full Time, Job Category: Member Services

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.

With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.

To do this, we practice C.A.R.E. with our Values:

• WeCare Genuinely.
• We build relationships because we know that we areGreater Together.
• WeStay Trustworthyas we serve our communities.
• "Be Bright"rings in our ears as we find custom solutions that meet our members' needs.
• WeInspire One Another, our members, and our communities to re-imagine whatLiving Greater can be.
• In every moment, weEnjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.

These values have guided us to become the largest Nevada-based credit union to touch the lives of more than88,500members and thousands upon thousands of people through our community and philanthropic work.

If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!

About The Position

The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.

What You'll Be Doing

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
• 6+ months cash handling experience
• High School Diploma or GED required
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Skills & Competencies

• Excellent Communication Skills
• Problem Solving and Analytical Skills
• Friendly and Outgoing Personality
• Sales Skills and Experience
• Effective Relationship Building Skills
• Willing to take initiative
• Action oriented
• Communicates effectively
• Customer (member) focused
• Collaborates

Physical Demands

While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.

You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.

Location and Travel Requirements

Greater Nevada Credit Union's Vista Branch

120 Salomon Court, Sparks, NV 89434United States

Located in an idyllicsmall community in beautiful Northern Nevada

Compensation & Benefits

• $17.07- $23.56 per hour
• Compensation is dependent on experience
• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts

Greater Nevada is an Equal Opportunity Employer

Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Qualifications: