TELLER - VISTA

Greater Nevada Credit Union; Sparks (NV); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA contributions

Paid time off

Holidays & floating days

Volunteer time off

Job summary

Greater Nevada Credit Union in Sparks, NV is seeking a Teller to provide exceptional member service and financial solutions. You will handle deposits, withdrawals, transfers, and loan payments with accuracy, while building relationships with members.

Responsibilities include cash drawer balancing, product education, and adherence to regulatory policies to safeguard member information and prevent fraud. This role offers an hourly wage and strong community impact.

Qualifications

• 6+ months of customer service experience in a customer-facing environment.
• 6+ months cash handling experience.
• High School Diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting members warmly and listening to their needs.
• Conduct deposits, withdrawals, transfers, and loan payments accurately.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and cross-sell where appropriate.
• Adhere to regulatory requirements and internal policies to protect confidentiality and prevent fraud.

Skills

Excellent communication

Problem solving

Friendly demeanor

Sales skills

Relationship building

Initiative

Team player

Effective communication

Customer focus

Collaborates

Education

High School Diploma or GED

Job description

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.To do this, we practice C.A.R.E. with our Values:We Care Genuinely.We build relationships because we know that we are Greater Together.We Stay Trustworthy as we serve our communities.\"Be Bright\" rings in our ears as we find custom solutions that meet our members' needs.We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!About The Position:The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.What You'll Be DoingCreate a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.Balance cash drawers and maintain proper cash levels.Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.Qualifications6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)6+ months cash handling experienceHigh School Diploma or GED requiredBasic computer skills and ability to learn systemsStrong attention to detail and customer service skillsSkills & CompetenciesExcellent Communication SkillsProblem Solving and Analytical SkillsFriendly and Outgoing PersonalitySales Skills and ExperienceEffective Relationship Building SkillsWilling to take initiativeAction orientedCommunicates effectivelyCustomer (member) focusedCollaboratesPhysical DemandsWhile performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.Location and Travel RequirementsGreater Nevada Credit Union's Vista Branch120 Salomon Court, Sparks, NV 89434 United StatesLocated in an idyllic small community in beautiful Northern NevadaCompensation & Benefits$17.07- $23.56 per hourCompensation is dependent on experienceMedical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependentsHealth Savings Account contributionsSupplemental insurance and life insurance plansPaid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employmentPaid time to volunteer and make a contribution to the communityEmployee product and service discountsGreater Nevada is an Equal Opportunity EmployerEmployment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.