Teller & Member Experience Specialist

Cal Coast Credit Union; Oceanside (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

California Coast Credit Union seeks a Teller to provide friendly, efficient member service by processing transactions and handling requests. You will identify cross-sell opportunities and refer members to Personal Financial Representatives when appropriate.

The position requires accuracy, adherence to policies, and the ability to balance cash and maintain security procedures in a fast-paced branch environment.

Qualifications

• High school diploma or equivalent required or desired.
• Excellent communication and active listening skills are essential for member interactions.
• Experience in sales, member service or cash handling is preferred.

Responsibilities

• Process member transactions accurately and timely.
• Greet members with a friendly demeanor and provide service.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash handling, security and policy procedures.
• Support branch operations and balance tasks as needed.

Skills

Excellent communication

Active listening

Empathy

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

California Coast Credit Union seeks a Teller to provide friendly, efficient member service by processing transactions and handling requests. You will identify cross-sell opportunities and refer members to Personal Financial Representatives when appropriate.

The position requires accuracy, adherence to policies, and the ability to balance cash and maintain security procedures in a fast-paced branch environment.