Teller II (Float)

Anika; North Little Rock (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Teller II (Float) who excels in customer service and cash handling. This dynamic role involves conducting transactions with precision while promoting bank products and services. The ideal candidate will be adaptable, able to float between various branch locations, and maintain a positive demeanor. Join a team that values professionalism and offers the opportunity to grow within a supportive environment. If you have a knack for numbers and a passion for helping customers, this role could be your next big step in the banking sector.

Qualifications

• Ability to handle cash transactions accurately and efficiently.
• Strong communication skills for customer interactions.

Responsibilities

• Conduct cash transactions and maintain a well-stocked teller area.
• Promote and cross-sell bank products and services.
• Adhere to bank policies and assist with balancing cash and documents.

Skills

Customer Service

Cash Handling

Communication Skills

Mathematical Skills

Critical Thinking

Education

High School Diploma or GED

Job description

Home Bancshares, Inc. | North Little Rock, AR 72199

The responsibility of the Teller II (Float) is to conduct transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross-selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
2. Sets up, closes, and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well-stocked teller area.
5. Cross-sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercises judgment when applying holds and making check cashing decisions.
11. Cross-trains to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly, and professional attitude and appearance.
14. Lifts coin bags up to 50 lbs.
15. The ability to work in a constant state of alertness and in a safe manner.
16. Completes required BSA/AML and other required compliance training as assigned. This duty is performed as needed.
17. Performs any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

• Employee must be available to float between work locations as needed.
• Must be flexible in availability for work schedule.

This position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. Therefore, this position is classified as a safety-sensitive position.