Teller II (Float)

Centennial Bank; Little Rock (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Teller II (Float) to join their dynamic team. This role involves conducting cash transactions with precision while promoting bank products and services. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional customer service and communication skills. Flexibility is key, as this position requires traveling between different branch locations. If you have a passion for finance and a commitment to excellent service, this opportunity is perfect for you to grow your career in the banking sector.

Qualifications

• High school diploma or GED required, with emphasis on office or shop skills.
• 12 to 18 months of related experience or training preferred.

Responsibilities

• Conduct cash transactions accurately and efficiently.
• Cross-sell bank products and maintain a professional appearance.
• Assist with balancing vaults and ATMs as needed.

Skills

Cash Handling

Customer Service

Mathematical Skills

Communication Skills

Critical Thinking

Flexibility

Education

High School Diploma or GED

Job description

The responsibility of the Teller II (Float) is to conduct transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross-selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
2. Sets up, closes, and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well-stocked teller area.
5. Cross-sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross-train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Lift coin bags up to 50 lbs.
16. The ability to work in a constant state of alertness and in a safe manner.
17. Completed required BSA/AML and other required compliance training as assigned. This duty is performed as needed.
18. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ADDITIONAL INFORMATION

- Employee must be available to float between work locations as needed.
- Must be flexible in availability for work schedule.

This position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. Therefore, this position is classified as a safety-sensitive position.