Teller II

Bank of Colorado; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) with employer contributions

Paid holidays

PTO 17 days

Job summary

Bank of Colorado is seeking a teller to provide quality service and maintain accurate records of deposits and withdrawals. You will greet customers, handle cash transactions, and refer customers to appropriate staff for additional products and services.

The role requires attention to detail and reliable attendance. This position offers an hourly rate of $16–$19 and may require flexible hours, including weekends when the branch is open.

Qualifications

• High school graduate or equivalent.
• A minimum of 6 months teller experience is required.

Responsibilities

• Greets customers and handles paper and cash transactions including deposits, withdrawals, checks, loan payments, and sale of negotiable instruments.
• Assists customers in accessing safe deposit boxes as needed.
• Listen to customer needs and refer to appropriate staff to promote products and services.
• Balance teller drawer at end of shift and perform wrap-up tasks.
• Handle customer inquiries regarding checking and savings accounts.

Skills

Customer service

Communication

Confidentiality

Teamwork

Math skills

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Back counter capture machine

Coin machine

Copier

Job description

Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals; negotiable instruments, and other bank transactions. Help customers over the phone as necessary. Listens and watches for cues from customers for needs of additional products and makes referrals to appropriate personnel.

Compensation

Hourly $16-$19

RESPONSIBILITIES AND DUTIES

• Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loans payments, and sale of negotiable instruments.
• Assists in granting customers access to safe deposit boxes when necessary.
• Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services.
• Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
• Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
• Assists in proofing transactions using back-counter capture.
• Records teller totals daily.
• Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
• May do account and card maintenance such as change address, order or hot card cards.
• Assists in answering the phone when not assisting another customer.
• Performs other related duties as assigned by management.
• Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekend).

KNOWLEDGE, SKILL, AND ABILITIES

• Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations, procedures, and of all bank policies applicable to the job function.
• Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
• Knowledge of basic math functions such as addition, subtraction, multiplication and division.
• Skill in communicating with clients and co-workers in courteous and professional manner.
• Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
• Ability to maintain a high level of confidentiality.
• Assist with training of new employee as needed.
• Ability to demonstrate accuracy and efficiency in a high-paced environment.
• Ability to function as a team player.

EDUCATION AND EXPERIENCE

• High school graduate or equivalent.
• A minimum of 6 months teller experience is required.

Benefits

Benefits for employees working at least 35 hours per week include:

• 8 paid holidays
• 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO)
• 16 hours of paid sick time upon hire date
• health, dental, prescription drug card, vision, and voluntary life insurance plans
• health savings account with employer contributions
• flexible medical and dependent care spending plans
• 401K plan after 3 months and start of next quarter with employer contributions and profit sharing
• $50,000 group term life insurance
• long term disability insurance and employee assistance program
• If working less than 35 hours per week, above benefits are modified