Part-time Teller

Ontario Trillium Foundation; Hammond (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Employer Match

Paid Time Off

Company Provided Life and Disability Insurance

Tuition and Professional Development Assistance

Robust referral incentive program

Job summary

Ontario Trillium Foundation in Hammond, Louisiana is seeking a Teller to join their team. The Teller will handle transactions, provide excellent customer service, and ensure compliance with bank policies.

Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and the ability to handle cash accurately. The position offers a range of benefits including medical insurance, a 401(k) plan with employer match, and paid time off.

Qualifications

• 1+ year of experience in customer service.
• Ability to navigate and learn new computer systems.
• Teller experience preferred.

Responsibilities

• Complete teller transactions with accuracy.
• Answer customer inquiries and refer issues when necessary.
• Perform customer maintenance transactions.

Skills

Customer service skills

Cash handling experience

Communication skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Position Summary

The Teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in various transactions. The Teller meets the needs of customers by providing excellent customer service.

Job Responsibilities

• Complete all teller transactions with accuracy and according to bank policy and procedure, transaction aspects including but not limited to, cash verification, ensuring proper endorsement rules are followed, obtain proper identification and issue receipts.
• Examine checks deposited and complete hold notices, availability based on regulation requirements for funds availability.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Refer customers to proper department for issues/referrals that cannot be resolved at the teller line.
• Count and roll loose coins.
• Ensure teller cash drawer remains within limits.
• Ensure teller station is properly supplied.
• Complete currency transaction reports, monetary instrument logs, and report suspicious activity as required.
• Performs customer maintenance transactions.
• Act as Vault Teller when assigned.
• Consistently support the Bank and its core values.
• Follow all policies and procedure.
• Additional duties may be assigned by supervisor.

Requirements

• High school diploma or equivalent
• 1+ year experience in customer service
• Cash handling, sales, or clerical experience
• Teller experience preferred
• Excellent written, verbal, and interpersonal communication skills
• Ability to navigate and learn new computer systems
• Exceptional organizational, time management, problem solving, and decision-making skills
• Strong customer service skills
• Honesty and integrity
• Ability to work accurately and efficiently, with close attention to detail
• Ability to work independently while having a strong commitment to team orientation
• Ability to follow directions, comprehend new training, and adapt to changes in regulations, policies, and procedures

Benefits

• Medical, Dental, and Vision Insurance
• Company Provided Life and Disability Insurance
• Paid Time Off
• Robust referral incentive program
• 401(k) with Employer Match
• Tuition and Professional Development Assistance