Teller I (TELLE012847)

Centennial Bank; Monette (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading bank is seeking a Teller I to conduct transactions and provide excellent customer service. The role involves handling cash, assisting customers, and promoting bank products. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• 0-6 months related experience/training or equivalent required.
• Effective communication skills for in-person and small group interactions.

Responsibilities

• Conducts transactions quickly, accurately, and efficiently.
• Cross-sells bank products and services as needed.
• Maintains positive, friendly, professional attitude.

Skills

Communication

Basic Math

Common Sense

Education

High school diploma or GED

Tools

10-Key

Spreadsheet

Word Processing

Job description

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This job was posted by https://www.arjoblink.arkansas.gov. For more information, see: https://www.arjoblink.arkansas.gov/jobs/4448944.

Job Summary

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets, contributes to the bank's growth, and promotes cross-selling of bank products and services.

Essential Duties and Responsibilities

1. Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals, and transfers. (Daily, about 15%)
2. Sets up, closes, and balances teller station. (Daily, about 10%)
3. Records sales of monetary instruments. (Daily, about 5%)
4. Assists customers with inquiries in person or by telephone. (Daily, about 10%)
5. Maintains neat and well-stocked teller area. (Weekly, about 5%)
6. Cross-sells bank products and services as needed. (As required, about 5%)
7. Follows limits established for protection of customer accounts and bank safety. (Daily, about 5%)
8. Adheres to bank policies and procedures. (Daily, about 5%)
9. Lifts coin bags up to 50 lbs. (As needed, about 5%)
10. Assists with balancing Vault, ATM, Night Drop, and Coin Machine. (As needed)
11. Assists with proper scanning of bank documents and proof work. (As needed)
12. Exercises judgment when applying holds and making check cashing decisions. (Daily, about 10%)
13. Cross-trains to open basic new consumer accounts. (As needed)
14. Adheres to work schedule; must be flexible. (Daily, about 5%)
15. Maintains positive, friendly, professional attitude and appearance. (Daily, about 5%)
16. May work at alternative locations within the region or market. (As needed)
17. Works in a constant state of alertness and in a safe manner. (Daily)
18. Completes required BSA/AML and compliance training quarterly.
19. Performs other related duties as required or assigned.

Qualifications

Successful performance requires satisfactory completion of each essential duty. Requirements include:

• High school diploma or GED, with emphasis on office/shop skills, plus 0-6 months related experience/training or equivalent.
• Effective communication skills for in-person and small group interactions.
• Basic math skills: addition, subtraction, multiplication, and division, especially with money.
• Ability to use common sense to carry out instructions and handle standardized situations.
• No required certificates or licenses.
• Basic software skills: 10-Key, Spreadsheet, Word Processing/Typing.

Working Conditions and Physical Activities

Periodic exposure to noise, standing, walking, pushing, carrying, or lifting; generally moderate noise level. Physical activities are semi-repetitive and low physical effort. Reasonable accommodations may be provided to enable individuals with disabilities.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Finance and Sales

Industry: Banking